Frothswog2 Posted January 20 Share Posted January 20 I played this game last around 2014. I started a new PC account at the beginning of the year, and was enjoying it so much I bought platinum. I also have an old xbox account from 2014 I think, and I bought some platinum on there as well, though not as much. I had 2100 plat on PC, and I think around 400 on xbox. When I merged for cross save, I started a ticket because I wasn't sure if the wording meant my purchases like Platinum would disappear, or if that was just in-game purchases like blueprints. My xbox account was much older so it forced that to be my primary account, and linked my pc account to that. So I lost progress on PC, which is fine. But my 2100 plat on PC disappeared. I kept the remaining balance from xbox, I think something like 360 plat. My feedback is that this is an issue, and while I love the game, this makes me not want to purchase more platinum. Thanks for reading, I know you guys are probably swamped. The progress on the game and merging across platforms is awesome, keep up the good work! 1 Link to comment Share on other sites More sharing options...
mikenich9119 Posted January 25 Share Posted January 25 Same issue with PS4. Submitted a ticket and it's been open for 9 days. Link to comment Share on other sites More sharing options...
Frothswog2 Posted January 30 Author Share Posted January 30 My ticket is resolved, I was refunded 1 Link to comment Share on other sites More sharing options...
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