Issues with NPC voices when facing them

[ErebusTheInsane]

I posted this in another place but I feel this is a better option. I'm sorry, I haven't been active for a while before recently. I've recently come back to the game and I've encountered this issue where I won't hear NPCs if I'm talking to them directly (like in the first picture) or if I'm facing them while standing. I hear them as if I'm turned away from them, as if they're somewhere distant. Only when I turn around and don't look at said NPC (picture 2), I can hear them talk clearly.
 

I've checked sound settings, but I may have overlooked something. I changed the output so now it sounds better than before (I couldn't hear them either way before). Anyone has an idea of what's up?

Pic 1

 

Spoiler

 

Pic 2

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[[DE]erichdigital]

Hello! This may have to do with your speaker set up. I would suggest investigating your system to see if it is in 5.1 or surround speaker mode. If your system is in this configuration and you don't have the physical speakers to support it, you may be missing some audio channels, including the center speaker. Make sure your system is set to stereo playback.

[TeraVT]

I am on the ps5 and this is also happening with me