75% off platinum coupon not showing up?

[Marcmaz]

So I got a 75% off platinum in the daily rewards, I did a mission and left. The day after, I decided to get my platinum, but my coupon wasn't active, and I got all the way to the "authorize purchase" part of the transaction, but still no coupon, it was still $100. Please give me advice on how to fix this problem.

Many thanks,

Marc

[Wopel]

Actually it is more like 48 hours IIRC from my last one. But yeah if you wait too long you lose it.

[Maicael]

Coupons have limited time before they expire. It should last at least 24hrs though.

[Jerakl]

They last 3 days or so. 

 

Weird.

[Robj414]

I have had some that are for 48 hours, but I have also had a few that were only 24 hours.  Contact support, they should be able to help.

[Troll_Logic]

On 5/11/2016 at 9:15 PM, Marcmaz said:

So I got a 75% off platinum in the daily rewards, I did a mission and left. The day after, I decided to get my platinum, but my coupon wasn't active, and I got all the way to the "authorize purchase" part of the transaction, but still no coupon, it was still $100. Please give me advice on how to fix this problem.

Many thanks,

Marc

If you get it working, don't get the $100 package.  Get the $200 package and pay $50.

[Wopel]

On 5/14/2016 at 2:10 AM, Robj414 said:

Although if it was actually an error and the coupon was not working as intended they may be able to help...

I'm unfortunately leaning towards this being "user error" and not paying attention to the timer. Something all too often the case.

I have both Xbox and PC accounts and even when I'm trying to pay attention I have missed a timer on the Xbox (secondary account for funsies and to experience the game without out everything on the PC).

Edited May 15, 2016 by Wopel

[Wopel]

5 hours ago, Robj414 said:

I have had some that are for 48 hours, but I have also had a few that were only 24 hours.  Contact support, they should be able to help.

I doubt they will give you a new coupon if you didn't take advantage of it while it existed. Expect a "We are sorry but you didn't take advantage of the limited time offer." response.

[Robj414]

17 hours ago, Wopel said:

I doubt they will give you a new coupon if you didn't take advantage of it while it existed. Expect a "We are sorry but you didn't take advantage of the limited time offer." response.

Although if it was actually an error and the coupon was not working as intended they may be able to help...