[Focus 2.5] missing «refunded» waybound Brilliant Shards due to connection error?

[Thundervision]

So, yeah, that's the thing...

20 hours ago, [DE]Danielle said:

Brilliant Eidolon Shards: Shards invested in waybounds have been returned as items, while shards that have been turned into Focus points have been refunded as points. 

 

Before Focus 2.5 I had only 2 waybound passives left:

Madurai: 2/2

Naramon: 2/2

Unairu: 1/2

Vazarin: 2/2

Zenurik: 1/2

When I logged in this morning the first thing I started doing is respeccing the Focus waybound passives I had before. Not a big deal assuming that I should've gotten the shards back in 1:1 ratio, so I couldn't do anything wrong, I didn't even touch the conversion setting because I wanted to enable those passives I had before. Minutes later I got Zenurik and Unairu left which I couldn't even afford because all of a sudden I didn't have required Brilliant Shard. Wha... what? So it leaves me with this:

Madurai: 2/2

Naramon: 2/2

Unairu: 0/2

Vazarin: 2/2

Zenurik: 0/2

So not only I was 2 waybound passives away before U22.6.0, but now I'm also missing 2 more!

 

In case more information is needed, my ticket's ID: #1069202. Hope it helps!

Edited December 8, 2017 by Thundervision

[Snib]

If you haven't done so in the meantime, I suggest you log out of your game session now. That log info you posted above allows someone to access your account while your session remains active. It'll be fine once you logged out. Be careful with what you post on a public forum. Besides, you already submitted the support ticket, that's good enough.