George08 Posted March 24, 2020 Share Posted March 24, 2020 My brother and I had our prime membership trials, and claimed the sigil, but it is not in either of our inventory's. Link to comment Share on other sites More sharing options...
Radu10 Posted April 16, 2020 Share Posted April 16, 2020 Did u received it in the end? I waited almost 2 weeks and nothing Link to comment Share on other sites More sharing options...
George08 Posted April 22, 2020 Author Share Posted April 22, 2020 On 2020-04-16 at 11:28 AM, Radu10 said: Did u received it in the end? I waited almost 2 weeks and nothing No i havent no Link to comment Share on other sites More sharing options...
Radu10 Posted April 22, 2020 Share Posted April 22, 2020 8 hours ago, George08 said: No i havent no Did you opened a support ticket? Do it saying them it's not happened only for you. I already did my ticket but still no answers. Link to comment Share on other sites More sharing options...
George08 Posted April 22, 2020 Author Share Posted April 22, 2020 21 minutes ago, Radu10 said: Did you opened a support ticket? Do it saying them it's not happened only for you. I already did my ticket but still no answers. I dont know what a support ticket is. Link to comment Share on other sites More sharing options...
Radu10 Posted April 22, 2020 Share Posted April 22, 2020 1 hour ago, George08 said: I dont know what a support ticket is. A request of let DE hep you in those situations, you can open a ticket here: https://digitalextremes.zendesk.com/hc/en-us Link to comment Share on other sites More sharing options...
George08 Posted April 23, 2020 Author Share Posted April 23, 2020 (edited) 16 hours ago, Radu10 said: A request of let DE hep you in those situations, you can open a ticket here: https://digitalextremes.zendesk.com/hc/en-us Ok thanks very much. Edited April 23, 2020 by George08 Link to comment Share on other sites More sharing options...
Radu10 Posted April 23, 2020 Share Posted April 23, 2020 1 hour ago, George08 said: Ok thanks very much. but what would be the request be for. i.e. Billing & Prime Access, Arsenal & Inventory etc. https://digitalextremes.zendesk.com/hc/en-us/requests/new Arsenal and inventory seems appropriated. Link to comment Share on other sites More sharing options...
NightmareT12 Posted April 23, 2020 Share Posted April 23, 2020 (edited) If you haven't received the Sigil, the most likely issue is the account linking system with Twitch is corrupted. Unlink your accounts and re-link them, and this should fix it. It definitely did for me at launch. Edited April 23, 2020 by NightmareT12 Link to comment Share on other sites More sharing options...
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