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Zenith Heirloom Collection honorary member badge BUG Not received ACCOLADES

a5a2

By a5a2,
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a5a2

a5a2

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I asked the official, but the official has not responded yet.
So I wanted to ask if any of you have encountered this problem.

i feel a little sad
see others earn (ACCOLADES)
I don't have this (ACCOLADES)

 

I bought 2 times

I buy their STEAM (Zenith Heirloom Collection honorary)

Found that there is a problem with STEAM connection problem
(so press the (I want to remove this game from my account) dlc from STEAM)

I bought the in-game (Zenith Heirloom Collection honorary) again
It cost me 2 times in total

 

Edited by a5a2
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Rathalio

Rathalio

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Posted
17 minutes ago, a5a2 said:

I asked the official, but the official has not responded yet.
So I wanted to ask if any of you have encountered this problem.

It definitely takes a few days at least for them to answer any kind of support request.

On the other hand, for me it worked just fine. I think you were just a bit unlucky, but since you can easily prove you own the collection you shouldn't worry much.

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a5a2

a5a2

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Mysterious bugs appear in the Steam package at any time, resulting in the deduction of platinum
lead to account ban
very afraid of this situation
So I bought steam Zenith Heirloom Collection Honor Edition
and the in-game Zenith Heirloom Collection honorary title
Found a problem with the STEAM connection
(so press (I want to delete this game from my account) the dlc on STEAM)
Keep only the in-game Zenith Heirloom Collection honor packs
I bought it twice

very afraid of this situation

hope
After purchasing the steam version, you can directly
Binding game account, non-transferable
Steam has a BUG that causes the package to rebind the account
But it will cause platinum to become negative

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a5a2

a5a2

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1小时前 , (PSN)Joylesstuna 说:

Ah you didn't buy the other 2 packs that are a "steal". Just kidding if your card was charged why would the plat be removed?

 

not platform delete
is the official game
didn't give me
(ACCOLADES) project

NONO I bought Zenith Heirloom Collection from steam, but I found that steam needs to connect account
I have also encountered a big bug of steam disconnection before.
Caused my deducted Platinum to become negative
He can't refund so as not to cause trouble for me (so press (I want to delete this game from my account) dlc on STEAM)

this function

https://imgur.com/aKGoTMx

 

So I bought the Zenith Heirloom Collection from the game

So I bought 2 combo packs

But I found a BUG, he didn't give me the badge

i have a bill

 

https://imgur.com/b5CwrEL

 

my proof of purchase

 

Edited by a5a2
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a5a2

a5a2

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7小时前 , (PSN)Joylesstuna 说:

Ah you didn't buy the other 2 packs that are a "steal". Just kidding if your card was charged why would the plat be removed?

thank you for your reply

The first point

not platform delete
is the official game
didn't give me
(ACCOLADES) project

 

Second point

I support this game you say I "steal"
I don't think you're saying it well and you and I both love this game

I support this game so I bought the steam version and the game version
Total spend 2 times
Just realized I don't have this ACCOLADES

I report to the official that this problem exists

 

third point

NONO I bought Zenith Heirloom Collection from steam, but I found that steam needs to connect account
I have also encountered a big bug of steam disconnection before.
Caused my deducted Platinum to become negative
He can't refund so as not to cause trouble for me (so press (I want to delete this game from my account) dlc on STEAM)

this function

https://imgur.com/aKGoTMx

 

So I bought the Zenith Heirloom Collection from the game

So I bought 2 combo packs

But I found a BUG, he didn't give me the badge

i have a bill

 

https://imgur.com/b5CwrEL

 

my proof of purchase

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(PSN)Joylesstuna

(PSN)Joylesstuna

Posted
Posted
1 minute ago, a5a2 said:

thank you for your reply

The first point

not platform delete
is the official game
didn't give me
(ACCOLADES) project

 

Second point

I support this game you say I "steal"
I don't think you're saying it well and you and I both love this game

I support this game so I bought the steam version and the game version
Total spend 2 times
Just realized I don't have this ACCOLADES

I report to the official that this problem exists

 

third point

NONO I bought Zenith Heirloom Collection from steam, but I found that steam needs to connect account
I have also encountered a big bug of steam disconnection before.
Caused my deducted Platinum to become negative
He can't refund so as not to cause trouble for me (so press (I want to delete this game from my account) dlc on STEAM)

this function

https://imgur.com/aKGoTMx

 

So I bought the Zenith Heirloom Collection from the game

So I bought 2 combo packs

But I found a BUG, he didn't give me the badge

i have a bill

 

https://imgur.com/b5CwrEL

 

my proof of purchase

I don't know what your native language is but I didn't say you stole anything. All you can do is contact support.

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a5a2

a5a2

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8分钟前 , (PSN)Joylesstuna 说:

I don't know what your native language is but I didn't say you stole anything. All you can do is contact support.

sorry for the language barrier
sorry for the misunderstanding

Just waiting for the official one day, no response, I don’t know when the official will deal with this magical BUG
I bought steam and the game version
Afraid of causing problems, remove the steam version DLC first
Unexpectedly, she even removed ACCOLADES
sorry for the misunderstanding

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a5a2

a5a2

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Posted (edited)

I have not received my award (ACCOLADES)
I purchased the Zenith Heirloom Collection
I did not receive (ACCOLADES)
I saw on QQ that everyone has something (ACCOLADES)
I only have looks and actions

 

Contact official customer service 

Official customer service answers

Official customer service: Has been reissued

Thanks for the official customer service answer

 


but i didn't receive my (ACCOLADES)

https://imgur.com/27maenq

There is a BUG and cannot be obtained  (ACCOLADES)

Ask for help

 

Edited by a5a2
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  • 3 weeks later...
a5a2

a5a2

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I have
Contact support

It's a pity that the official didn't seem to see this news
It's been over a week and it makes me a little sad

I can introduce myself, I am a (tenth anniversary purchase) player,
Not received yet (ACCOLADES)
as a special existence
I can publicize it to everyone, so that everyone will remember me more 0w0 The publicity is pretty good.

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