iOS: How to Share Error Logs With Digital Extremes

[[DE]CoreyOnline]

Tenno, thank you for playing Warframe on iOS! If you’ve encountered a bug, crash, or any other issue that is impacting your enjoyment of Warframe, we’d like to help.

Sending Error logs to Warframe Support is a great way to have your issue identified and fixed as swiftly as possible.

Retrieving logs on iOS

• In-game, tap the settings icon in the top left corner of the screen
• In the “Options”, tap the Envelope Icon to reach the “Account” Page
• Select “Send Error Logs”
• Download to your device by selecting “Save to Files”

If you are unable to get in game, you can also access & save Error Logs by tapping the top centre of the screen (in landscape mode)

Download to your device by selecting “Save to Files”

With your Error Logs downloaded, it’s time to send them along!

Sending Digital Extremes Your Logs

• Visit Warframe Support support.warframe.com
• Log in using your Primary Warframe Account
• Select “Submit a request” in the top right of the web page
• Select “Logs and Metadata”
• Use the Subject & Description to explain your issue with as much detail as possible
• Under “Category” select Files/Logs requested in Forums
• Drag your Logs onto the ‘Attachments’ field of the support ticket.
• Hit “Submit”

When submitting a ticket, there are a couple of things that can be included that will help our developers in identifying and fixing an issue.

Video Clips:

It might help us significantly and accelerate the speed we narrow down the issue if you can record how you encountered the issue and send the video clips to us. You can take a screen recording by following these instructions on the iPhone User Guide.

Screenshots:

A screenshot can help us understand what you're seeing. It can also potentially help us to provide better support to other players who had the same issue. You can take a screenshot by following these instructions on the iPhone User Guide.

[WOLATURS]

Plese fix all bug in warframe mobile 

New bug Update on 3月29日

Edited March 29 by WOLATURS

[WOLATURS]

请开发团队配合修复错误，我们每天都在煎熬！

管理人员看到请回复确认一下！

Edited March 15 by WOLATURS

[o_Ayze]

Am 14.3.2024 um 22:08 schrieb WOLATURS:

Plese fix all bug in warframe mobile 

All bug is here

 

First, please test the realm of the devil's foetus. The texture subdivision cache overload causes memory overflow, causing a crash. It seems that there is a problem when recycling the cache.

The error rate is relatively small when playing alone, and the error rate is the highest when four-person teams up. The shooting effects and texture effects of teammates will also increase the burden on memory and processors.

The reason is that the game engine manages the cache in error recovery. The mobile technology of the game engine is too backward.

Secondly, the iPhone loading speed is much slower than the PC loading speed. At the time of settlement, if the PC is loaded, the PC will exit the game as the host. If the mobile terminal has not completed the settlement loading, the attempt will lose the connection with the host. Due to a logical error, the application will crash and a fatal error will occur.

The reason is that the performance gap between the mobile terminal and the PC terminal and the general logic error of the program code make the mobile terminal unable to synchronise the files.

Third, you can't interact with pets.

Suggestion: I hope to interact with pets when squatting, and also avoid the interference of some tasks.

Fourth, when repeatedly installing and uninstalling the Mod card, the Mod configuration interface is stuck and cannot exit, and the game must be restarted. In this case, there will be a problem every 20 times.

The reason is that the interface navigation recycling manager did not add a judgement command.

Fifth, when I drag the mod card, it often cannot be installed in the slot. It seems that the card slot cannot correctly recognise the touch coordinate data of the Mod card.

The reason is that the Ui monitor is abnormal.

Sixth, when performing the Star Warship mission, when others are the console, add to the game progress of others, and the touch button will disappear. The error rate is as high as 90%.

Reason, initialisation configuration file error, no added key availability detection, no added UI troubleshooting and recovery.

Seventh, it is impossible to change the spaceship settings.

It is suggested that it urgently needs to be set up as a Starcha spacecraft.

Eighth, the game font is too small on the mobile terminal.

The ninth, the plot character display window often blocks the king's order, which affects the choice.

Tenth, when picking up the battery, you need to circle around to display the button for picking up the battery, or, there is no range of detection for picking up the battery, which is very difficult to pick up.

The eleventh, the same private message chat box displays the information of multiple people, which is very bad.

When trading, you often read the wrong information, give the wrong items, and cause losses.

The private message system is iterated to maintain a person's private message with only one window display, create a separate private message summary window with the same attributes as the clan chat window, maintain all chat records, and avoid being unable to contact after accidentally closing all.

The twelfth, automatic shooting is turned off by default. Press and hold for 5 seconds to turn on automatic shooting, and click again to turn off automatic shooting.

Thirteenth, create a separate melee hit button and an execution button, and increase the detection range of triggers.

Fourteenth, choosing empowerment is a very headache. Redevelop the enabling UI. Click on the left side of enabling to view the introduction information, click on the right to select to edit, and double-click to enable to install directly.

Fifteenth, add the drag-and-targeting function to Saryn's first skill.

Sixteenth, after the crash, the reward disappears directly. Please create a game progress cache. After restarting the game, you can ensure normal settlement. Whenever we play for two hours, the game crashes and the rewards disappear directly. We all doubt whether your development team has the ability to do mobile terminal? Why not iterate the outdated settlement system? Iteration is a real-time settlement cache system.

Seventeenth, the skateboard cannot fly and somersault, and you can't use weapons on the skateboard.

Automatic shooting is turned on when riding the skateboard, and automatic shooting is turned off when exiting the skateboard.

Eighteenth, the progress bar for catching fish is not suitable for mobile terminal operation.

It will be a nightmare to catch sea dragons in the Aub Valley with touch operation. It is too small and very flexible. Please add the function of assisting in aiming and locking the target.

Nineteenth, perform spy missions. In the absence of an unlocker, touch unlocking will be a nightmare. When clicking, the password disk rotates randomly. Please add a rotation direction prompt button.

The twentieth, the jump key of the void shuttle is changed to aim in the direction when holding down, and trigger the void shuttle skill after release.

The twenty-first, when opening the task, the start waiting task menu overlaps with the character's avatar, and the interface is often stuck.

Twenty-two, Titania's illustrous melee weapon fairy cannot be equipped with the appearance of fairy red claws.

Twenty-three, it is impossible to decorate the spacecraft.

The twenty-fourth cannot decorate the clan.

Twenty-fifth, when flying the Channel Starship, it is very difficult to touch the steering.

Twenty-sixth, with the improvement of the terrain complexity of the map, it is very difficult for the mobile terminal to touch to the evacuation point. The PC terminal often waits for the mobile terminal to reach the evacuation point. The mobile terminal should create a button to transmit to the evacuation point, or improve the problem that the jump cannot be aimed at.

Twenty-seventh, on the Mod card management page, after filtering the cards, all Mod cards are in the selected state.

The reason is that the interface resource directivity is wrong, the initialisation code logic is incomplete, and the interface initialisation is not completed.

Twenty-eighth, the transaction window cannot correctly click on the item hyperlink to view details.

The reason is that after testing, the downward offset of a window height is likely to open the hyperlink of the item. The interface of the item hyperlink is in the lower left corner, and it is not aligned with the transaction chat box. The hyperlink of the item moves too fast, and there is a lot of coordinate data, resulting in the long loading time of the monitor, resulting in the delay of the monitor's acquisition of coordinate data, and the downward offset of the coordinates of the item hyperlink, resulting in touch operation errors. It is observed that after the player drags the information in the transaction chat box, when the hyperlink of the item is still, the coordinate information is captured and transmitted to the listener to obtain the accurate coordinates. Disable the listener when the text scrolls again to save power.

Rewrite the item hyperlink code and the listener code to obtain more accurate touch coordinates.

Twenty-ninth, the muzzle bone of the dead mecha is wrongly bound, and the direction of the gun will occasionally deviate from the shooting direction.

The thirtieth, when dragging the Mod to the top of another Mod for replacement, the dragged Mod will get stuck.

Thirty-one, on the role Mod management interface, when reading the skill description, if the long press of the skill description cannot be closed normally, then the role Mos management interface will be stuck and cannot exit.

Thirty-two, when playing large scenes and Mars mirror Defence, due to the overheating of the mobile processor, the processor's processing performance is reduced, and it is impossible to synchronise with the host. The system will be recognised as a poor connection and kick out the player in the middle of the mission. This kind of high-intensity error occurs randomly, often Resulting in the failure of the task.

Thirty-three, the loading time of the mobile terminal settlement is more than one minute, resulting in overheating of the processor, and there is a probability that it will cause IOS to forcibly stop the game process.

Please improve the loading system of the mobile terminal and rewrite it in line with the loading logic of the mobile terminal.

Thirty-fourth, on the mobile terminal, it is impossible to view the element types and numerical details of the weapon on the young head of the red poison skeleton.

Thirty-fifth, on the mobile terminal, due to the performance limitations of the mobile terminal, frequent shooting such as the death mecha, Shedu, etc. will lead to jamming, resulting in the inability to complete the frame synchronisation test between the clients, forcing the player to disconnect from the host. It usually happens that it will disconnect from the host after a five-second stutter. If I am the host, the team players will be disconnected after the jam occurs, which usually occurs in the middle and late stages of the mission.
 

Fix all bug please

Another bug for me is equipment circle perms stuck. 
Running Animation without touching my Controller 😂

can’t open linked things on the chat window 

50/50 chance to pick the right User. 
 

Gane is playable but holy all that need to fix asap