GunerXX Posted March 11, 2014 Share Posted March 11, 2014 not complaining (yet). just curious how long does it usually take for a support ticket to get answered? Link to comment Share on other sites More sharing options...
Zareek Posted March 11, 2014 Share Posted March 11, 2014 From 2min to a few weeks. It really depends on a lot of things :P Link to comment Share on other sites More sharing options...
GunerXX Posted March 11, 2014 Author Share Posted March 11, 2014 i see...well im going on 7 hours for something that (to me anyway) seems very simple to answer/fix. Link to comment Share on other sites More sharing options...
taiiat Posted March 11, 2014 Share Posted March 11, 2014 it all depends on if/when a solution to your problem exists, and when the applied Suport Tehnicial is even available to read the ticket. Warframe is far big enough for Tickets to be streaming in at all times of the day. all of my Support Tickets about actual issues i had with Warframe, were always responded to within 24hr. my Bug Reporting Tickets usually don't go further than the auto response, though. Link to comment Share on other sites More sharing options...
GunerXX Posted March 11, 2014 Author Share Posted March 11, 2014 (edited) well..all I asked was "can you please look at my emblem" cause its been in "pending" for a week and has blown through 1 update and 4 hotfixs with no changes... Its literally as simple (or atleast I would assume its this simple, its just a YES or NO) as "look at it, push a button" Edited March 11, 2014 by GunerXX Link to comment Share on other sites More sharing options...
GunerXX Posted March 12, 2014 Author Share Posted March 12, 2014 so its been a full day.....-twiddles thumbs- Link to comment Share on other sites More sharing options...
Cybernetix Posted March 12, 2014 Share Posted March 12, 2014 My most recent one took 8 days, though it did actually need someone at DE to check things with my account. Link to comment Share on other sites More sharing options...
GunerXX Posted March 12, 2014 Author Share Posted March 12, 2014 well the support ticket is still open. BUT! I got my ingame message saying we are approved ^^ Link to comment Share on other sites More sharing options...
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