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Xbox One 14.5- Updating Issues


[DE]Megan
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We have confirmed the update error issue is due to player’s Internet download speeds tripping a timeout during the update on larger files. Thank you for the help with posting details so we could identify it quickly.

 

We have fixed the issue, unfortunately it requires a re-submission to cert before it can be pushed live.  Submission is happening tonight and we will push MS as hard as possible to push it through cert quickly.  We know this is painful and not how we’d like you to experience Warframe.  We appreciate you bearing with us during this process on our end.  Will keep you posted as we work through cert.

 

 

What do u mean about this Cert ? Also will we be reimbursed for waiting for the problem to be resolved ?

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What do u mean about this Cert ? Also will we be reimbursed for waiting for the problem to be resolved ?

 

[DE]Megan, on 24 Sept 2014 - 4:30 PM, said:snapback.png

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09/24/14 5:56PM:
 

We have confirmed the update error issue is due to player’s Internet download speeds tripping a timeout during the update on larger files. Thank you for the help with posting details so we could identify it quickly.

 

We have fixed the issue, unfortunately it requires a re-submission to cert before it can be pushed live.  Submission is happening tonight and we will push MS as hard as possible to push it through cert quickly.  We know this is painful and not how we’d like you to experience Warframe.  We appreciate you bearing with us during this process on our end.  Will keep you posted as we work through cert.

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What do u mean about this Cert ? Also will we be reimbursed for waiting for the problem to be resolved ?

 

Reimbursed for a Free to play game?  Sure you get exactly 0.00$ back.  The re-cerification is from Microsoft, they need to authorize any content that gets updated across xbl. Much like the Apple store, or gplay store, or sony play or whatever.

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