Enomilli Posted May 24, 2013 Share Posted May 24, 2013 Could I possibly get a little bit of extra detail on how to do these? When you open Internet Explorer as an admin you press Alt+Left click and open up the tool menu. From there you go to Internet Options and go to content. You clear the SSL file and then proceed to delete the Thawte Systems(all of them) from Trust and Intermediate certificate tabs. Then go back to warframe and click on the lock symbol in the URL and reinstall the certificates. Link to comment Share on other sites More sharing options...
Zerxen Posted May 24, 2013 Share Posted May 24, 2013 Just browse through the threads. Open up IE. go to Tools -> Internet Options -> Content -> Certificates. Then remove all Thwate related items under the Intermediate Certification Authorities" tab and the "Trusted Root Certification Authorities" tab. Next, reinstall the certificates by going to Warframe.com in Internet Explorer. Click on the "Lock" icon that appears next to the address (by address I mean the box where you manually type in "warframe.com") Click View Certificates -> Install Certificates. Link to comment Share on other sites More sharing options...
RahuHordika Posted May 24, 2013 Share Posted May 24, 2013 Yeah I edited my post, but thanks anyways guys, really. Link to comment Share on other sites More sharing options...
Inuichi Posted May 24, 2013 Share Posted May 24, 2013 Did you successfully remove the Certificates? Every last one of them? Yup. Everything. And again, seeing as my friend couldn't login from a computer that he can use his own account on, I think I'm outta luck Link to comment Share on other sites More sharing options...
Enomilli Posted May 24, 2013 Share Posted May 24, 2013 Yup. Everything. And again, seeing as my friend couldn't login from a computer that he can use his own account on, I think I'm outta luck We all seem to experience the same problem but for slightly different reasons... So there are many methods others have put out there... It's trial and error as of now... Link to comment Share on other sites More sharing options...
LatinoBlackHawk Posted May 24, 2013 Share Posted May 24, 2013 So deleting the certificate and re installing seems to work for almost everyone? Link to comment Share on other sites More sharing options...
Enomilli Posted May 24, 2013 Share Posted May 24, 2013 So deleting the certificate and re installing seems to work for almost everyone? That seems to be the common solution...maybe people have had their issue fixed now... Link to comment Share on other sites More sharing options...
LatinoBlackHawk Posted May 24, 2013 Share Posted May 24, 2013 That's good I guess...NOW TO MAKE UP FOR LOST TIME...now to try to get void keys o.o... Link to comment Share on other sites More sharing options...
MIguelStrong1 Posted May 24, 2013 Share Posted May 24, 2013 If I reinstall do I lose all my progress? Link to comment Share on other sites More sharing options...
Swarovsky Posted May 24, 2013 Share Posted May 24, 2013 I DONT understand, when i found appdata>warframe> shows me this, with some others folders with names like : DDBFNFGMNLVLFBLSDLVLFDLV So idk what u guys say about the step 2 that DEv_Rebecca post. Link to comment Share on other sites More sharing options...
Swarovsky Posted May 24, 2013 Share Posted May 24, 2013 Just browse through the threads. Open up IE. go to Tools -> Internet Options -> Content -> Certificates. Then remove all Thwate related items under the Intermediate Certification Authorities" tab and the "Trusted Root Certification Authorities" tab. Next, reinstall the certificates by going to Warframe.com in Internet Explorer. Click on the "Lock" icon that appears next to the address (by address I mean the box where you manually type in "warframe.com") Click View Certificates -> Install Certificates. Quesiton, if i delete all those on certification authorities tab and trusted root certification authorities tab does't do nothing bad to my pc? idk im not a computer guy lol just asking if this will make any change on how my pc works. Link to comment Share on other sites More sharing options...
GazizaZarunge Posted May 24, 2013 Share Posted May 24, 2013 Don't have any Thawte certificates in the Intermediate Certification Authorities tab... same Link to comment Share on other sites More sharing options...
Swarovsky Posted May 24, 2013 Share Posted May 24, 2013 (edited) Hey I'm on...here is what I've done. 1) Open Internet Explorer as an Admin. 2) Hold alt and left click. 3) Clear the SSL Cache in the Content tab 4) Go to that place where we had the Root Thawte system 5) Delete them - Running IE as an admin allows this. 6) Go back to Warframe.com main page and reinstall the certificates. Step 4 and 5 O.o whut? ok found it but i dont have an Thawte system stuff Intermediate Certification Authorities, but in the tab named Trusted Root Certification i have some Thawte stuff but i cannot delete those since it wont let me. EDIT: TY THIS WORK FOR ME lol to open ur internet explorer as an administrator obviously right click it Edited May 24, 2013 by Swarovsky Link to comment Share on other sites More sharing options...
MIguelStrong1 Posted May 24, 2013 Share Posted May 24, 2013 I delete all the Thawte certificates and the error continues. If reinstall the game, lose all my progress? Link to comment Share on other sites More sharing options...
LatinoBlackHawk Posted May 24, 2013 Share Posted May 24, 2013 Your progress is saved on a server not your PC. Link to comment Share on other sites More sharing options...
MIguelStrong1 Posted May 24, 2013 Share Posted May 24, 2013 ok. reinstall. I hope that it works Link to comment Share on other sites More sharing options...
Armanello Posted May 24, 2013 Share Posted May 24, 2013 (edited) After installing Warframe certificate also Thawte cetrificate installed. WTF? Deleted all Thawte certs, still cannot log in. Edited May 24, 2013 by Armanello Link to comment Share on other sites More sharing options...
Enomilli Posted May 24, 2013 Share Posted May 24, 2013 After installing Warframe certificate also Thawte cetrificate installed. WTF? Deleted all Thawte certs, still cannot log in. Not everyone will have the same problem it seems...did you delete them from both intermediate and trusted authorities? Link to comment Share on other sites More sharing options...
Armanello Posted May 24, 2013 Share Posted May 24, 2013 Deleted it all, Thawte Premium server is recovering everytime when i delete it. Link to comment Share on other sites More sharing options...
BoRnToGeEk Posted May 24, 2013 Share Posted May 24, 2013 I got the same problem Armanello, It's because I didnt deleted everything but only one line of Thawte in one tab.And there are the "root Thawte cert." in the next tab.I made a capture of my screen which is not in your langage probably but It could still help you. I did the #1 step and not the #2 which resolved my problem.https://forums.warframe.com/index.php?/topic/50186-possible-solution-for-those-with-the-login-failed-check-info-bug/?p=521001 Good luck Link to comment Share on other sites More sharing options...
RogueSpecter Posted May 24, 2013 Share Posted May 24, 2013 I've tried everything!!! Nothing is working, I guess this is goodbye WarFrame :( Link to comment Share on other sites More sharing options...
Armanello Posted May 24, 2013 Share Posted May 24, 2013 RogueSpecterBest part is - u cannot refund your Hunter pack. Link to comment Share on other sites More sharing options...
Armanello Posted May 24, 2013 Share Posted May 24, 2013 I got the same problem Armanello, It's because I didnt deleted everything but only one line of Thawte in one tab. And there are the "root Thawte cert." in the next tab. I made a capture of my screen which is not in your langage probably but It could still help you. I did the #1 step and not the #2 which resolved my problem. https://forums.warframe.com/index.php?/topic/50186-possible-solution-for-those-with-the-login-failed-check-info-bug/?p=521001 Good luck Not working. Link to comment Share on other sites More sharing options...
Inuichi Posted May 24, 2013 Share Posted May 24, 2013 (edited) Tried everything recommended with IE, restarted, updated computer (including all optional updates), added ports to the modem, and still nothing. I submitted a support ticket with the EE.log, but I'm still awaiting assignment. Had a friend try to login from his computer (from which he can login to his own account) and fail. Don't suppose there's anything else I can try at this point? Edited May 24, 2013 by Inuichi Link to comment Share on other sites More sharing options...
Armanello Posted May 24, 2013 Share Posted May 24, 2013 Tried everything recommended with IE, restarted, updated computer (including all optional updates), added ports to the modem, and still nothing. I submitted a support ticket with the EE.log, but I'm still awaiting assignment. Had a friend try to login from his computer (from which he can login to his own account) and fail. Don't suppose there's anything else I can try at this point? You cannot log in with your account on his computer? Link to comment Share on other sites More sharing options...
![[DE]Rebecca](http://content.invisioncic.com/Mwarframe/pages_media/1_PlayerAvatarsInkary.png){kind=avatar}
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