SJunior Posted September 28, 2016 Share Posted September 28, 2016 Question's in the title. Having a problem with one of the collectable statues, wondering what's the ETA on when they'll respond. Sent just now. Link to comment Share on other sites More sharing options...
-Tzek4- Posted September 28, 2016 Share Posted September 28, 2016 if you just sent it one minute ago why do you expect a instant reply? no support replies several minutes after you sent it in? Link to comment Share on other sites More sharing options...
Zachles Posted September 28, 2016 Share Posted September 28, 2016 Considering it's midnight EST (which is Digital Extremes timezone), probably not until tomorrow morning, at the soonest. Link to comment Share on other sites More sharing options...
SJunior Posted September 28, 2016 Author Share Posted September 28, 2016 54 minutes ago, Zachles said: Considering it's midnight EST (which is Digital Extremes timezone), probably not until tomorrow morning, at the soonest. Ah, gotcha. Would it be safe to assume something like 2-3 days? Link to comment Share on other sites More sharing options...
Zachles Posted September 28, 2016 Share Posted September 28, 2016 Just now, SJunior said: Ah, gotcha. Would it be safe to assume something like 2-3 days? That's probably a safe bet. They probably have a pretty sizeable backlog of support requests pending that they need to address. Link to comment Share on other sites More sharing options...
Aesthetic_Dialectic Posted September 28, 2016 Share Posted September 28, 2016 It took them about 12-24 hours for me, I would say you will here something in 36 hours maximum. They're really good at getting back to you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now