sBrine Posted December 21, 2016 Share Posted December 21, 2016 Guys anyone can help me solve this matter? because support on this game suck.. From this morning i cant login. I put properly my password and email and it keep saying login failed check your info. Link to comment Share on other sites More sharing options...
0 Alcatraz Posted December 21, 2016 Share Posted December 21, 2016 So check your info or change your password. Just write it down on notepad when you do it, copy and paste each time and see if that works. Beyond that, no one else can help you but support that you so politely insulted... And to be honest, any time I have had the need to use support I have had no troubles with them and they were very helpful. Link to comment Share on other sites More sharing options...
0 Voltage Posted December 21, 2016 Share Posted December 21, 2016 The game has been being rocky the past 2 days. I would try changing password and try again. If the issue still persists make a support ticket about you account. https://digitalextremes.zendesk.com/hc/en-us Link to comment Share on other sites More sharing options...
0 kaliazane Posted December 21, 2016 Share Posted December 21, 2016 If your info is correct then either someone changed it or I think it might also be network issue. Link to comment Share on other sites More sharing options...
0 sBrine Posted December 21, 2016 Author Share Posted December 21, 2016 11 minutes ago, Alcatraz said: So check your info or change your password. Just write it down on notepad when you do it, copy and paste each time and see if that works. Beyond that, no one else can help you but support that you so politely insulted... And to be honest, any time I have had the need to use support I have had no troubles with them and they were very helpful. i've send them a support ticket like 12 hours ago still nothing. Link to comment Share on other sites More sharing options...
0 Midrib Posted December 21, 2016 Share Posted December 21, 2016 Check your internet, I usually get this issue alot when there's construction around my house. Link to comment Share on other sites More sharing options...
0 sBrine Posted December 21, 2016 Author Share Posted December 21, 2016 3 minutes ago, Midrib said: Check your internet, I usually get this issue alot when there's construction around my house. I have good internet connection plus i checked and nop Link to comment Share on other sites More sharing options...
0 SurrealEdge Posted December 21, 2016 Share Posted December 21, 2016 If you're not suffering from connection issues, you probably have a different password in mind and not the one you registered with. Unless of course you don't have the site remember you, so you don't need to manually log in every time then, just wait for support to get to your ticket. Link to comment Share on other sites More sharing options...
0 Madway7 Posted December 21, 2016 Share Posted December 21, 2016 I just want to add that someone else is having the same issue (not me) and has made a post about it here. So maybe it's an issue some people are having with the game itself? Maybe it's a region issue? Link to comment Share on other sites More sharing options...
0 nightfhang Posted December 21, 2016 Share Posted December 21, 2016 I'm having the exact same issue for no reason. My account should be completely secure Link to comment Share on other sites More sharing options...
0 Fruechtli Posted December 21, 2016 Share Posted December 21, 2016 This message may also appear during a hotfix. You can't login during that time. Solution: Wait and relax for 15min, close warframe and then restart the launcher and download the new version. Link to comment Share on other sites More sharing options...
0 nightfhang Posted December 21, 2016 Share Posted December 21, 2016 Also not this issue as I have restarted warframe a number of times and this issue has been going for over an hour now for me. Link to comment Share on other sites More sharing options...
0 sBrine Posted December 21, 2016 Author Share Posted December 21, 2016 49 minutes ago, nightfhang said: I'm having the exact same issue for no reason. My account should be completely secure bro dunno what to say still i cant log in and nobody answers my ticket Link to comment Share on other sites More sharing options...
0 Cscout01 Posted December 21, 2016 Share Posted December 21, 2016 Your not alone. I've been unable to log in for 48 hours now. I obviously can login here so I know my Password is accurate, so I dunno. Sent a ticket in two day's ago also still waiting. Link to comment Share on other sites More sharing options...
0 nightfhang Posted December 22, 2016 Share Posted December 22, 2016 (edited) @sBrine @Cscout01 have either of you managed to login or receive a response from support? I got a response to my ticket that said to use a vpn. I received a new response from support that stated "Unfortunately this is a part of the IP protection that is enabled for the Warframe Servers and is a completely automated system. All of these bans are temporary, but Support does not have a means of sharing how long these bans can be, or removing them manually. In the mean time, using a fast and reliable VPN for your area can be a temporary fix until the ban is lifted from your IP. We would suggest trying once each day to login to Warframe so that you know when the ban has been lifted. " So essentially it's just a long long long waiting game for everyone who has this problem. Edited December 22, 2016 by nightfhang Link to comment Share on other sites More sharing options...
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sBrine
Guys anyone can help me solve this matter? because support on this game suck.. From this morning i cant login. I put properly my password and email and it keep saying login failed check your info.
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