Vaiz Posted February 18, 2017 Share Posted February 18, 2017 So I filed a ticket two weeks ago and have yet to receive a response from D.E. outside of the automated response for taking too long. It's really quite disappointing.. Link to comment Share on other sites More sharing options...
(XBOX)EternalDrk Mako Posted February 18, 2017 Share Posted February 18, 2017 took me on various tickets rng time some 1 day , some 3 weeks another a week they have lots of tickets/spam also take into account while the game grew the technical support team has not D: Link to comment Share on other sites More sharing options...
Vaiz Posted February 18, 2017 Author Share Posted February 18, 2017 That's even further disappointing.. Lol. I was sending in a ticket about a clan I used to help run and was eventually one of the few left in it. I don't know if the clan was deleted or if someone else took it over, but I was wondering if it'd gone completely inactive or if someone was leading it again. And if it had become inactive, if I'd be able to re-gain my Warlord status over it. Link to comment Share on other sites More sharing options...
Rawbeard Posted February 18, 2017 Share Posted February 18, 2017 it usually takes a week if you have a "real" issue. chances are they are being bogged down by "I didn't get the loot I wanted, fix please" tickets, so you better not be part of that problem. All you can do is wait OR make the wait time worse for everyone by submitting more tickets about the same thing. Link to comment Share on other sites More sharing options...
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