(PSN)alphaomega99 Posted June 1, 2017 Share Posted June 1, 2017 I accidentally bought Limbo when I got a notification. I contacted Support but they didn't respond since 19:12. I haven't used the warframe at all either. Anyone know what to do? Link to comment Share on other sites More sharing options...
0 (PSN)enightmare69 Posted June 1, 2017 Share Posted June 1, 2017 It depends on the timezone.. where I am now it is 2:23am.. I believe Digital Extremes are based in Canada so are.. 6 hours behind.. that makes it 9:34pm where they are.. that is outside of office hours so I am guessing they are probably not at work right now Link to comment Share on other sites More sharing options...
0 (PSN)iBoiz Posted June 1, 2017 Share Posted June 1, 2017 3 minutes ago, (PS4)alphaomega99 said: I accidentally bought Limbo when I got a notification. I contacted Support but they didn't respond since 19:12. I haven't used the warframe at all either. Anyone know what to do? You wait. It can take few weeks for support to respond. Link to comment Share on other sites More sharing options...
0 (PSN)alphaomega99 Posted June 1, 2017 Author Share Posted June 1, 2017 4 minutes ago, (PS4)enightmare69 said: It depends on the timezone.. where I am now it is 2:23am.. I believe Digital Extremes are based in Canada so are.. 6 hours behind.. that makes it 9:34pm where they are.. that is outside of office hours so I am guessing they are probably not at work right now Its currently 8:40PM here, so I guess wait till the morning? Link to comment Share on other sites More sharing options...
0 xiaodenden Posted June 1, 2017 Share Posted June 1, 2017 Be patient. Sometimes it takes support literally weeks to get to your ticket. Like you mentioned already, don't use the frame while you wait for support to reply. Link to comment Share on other sites More sharing options...
0 (PSN)enightmare69 Posted June 1, 2017 Share Posted June 1, 2017 Just now, (PS4)alphaomega99 said: Its currently 8:40PM here, so I guess wait till the morning? Like i said it is almost 10pm at night where the Digital Extremes team live so I seriously doubt any of them will be about.. I work in IT Tech support for a private healthcare company (I am actually at work right now) and we provide a 24 hour support for our hospitals, but that IS hospitals so kind of important if they need support during the night.. but yeah.. I would give it until the morning.. whatever time it is for you add 2 hours for what time it is where they are.. whether they respond within 24 hours or not anyway.. *shrugs* Link to comment Share on other sites More sharing options...
0 (PSN)enightmare69 Posted June 1, 2017 Share Posted June 1, 2017 On a side note.. Limbo is actually a REALLY good frame.. granted I use the Limbo Prime version rather than the standard Limbo.. but he truly is an awesome frame to use. Link to comment Share on other sites More sharing options...
0 (PSN)alphaomega99 Posted June 1, 2017 Author Share Posted June 1, 2017 Just got my refund, I must be blessed considering how long it's said to take. Link to comment Share on other sites More sharing options...
0 (PSN)enightmare69 Posted June 1, 2017 Share Posted June 1, 2017 glad you got it sorted :) Link to comment Share on other sites More sharing options...
Question
(PSN)alphaomega99
I accidentally bought Limbo when I got a notification. I contacted Support but they didn't respond since 19:12. I haven't used the warframe at all either.
Anyone know what to do?
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