Nawal99 Posted September 3, 2017 Share Posted September 3, 2017 I downloaded the games warframe made the update then when the game launches there is a black screen. And its error mark then I get this error 'WAR-1397159' I checked whether there was direct X10 or 11 but my games still do not help me please Link to comment Share on other sites More sharing options...
0 (PSN)SaintRain459 Posted September 3, 2017 Share Posted September 3, 2017 The best thing to do is to file a ticket but they may not get back to you until the weekend is over. (That includes Monday due to a holiday) Link to comment Share on other sites More sharing options...
0 Koldraxon-732 Posted September 3, 2017 Share Posted September 3, 2017 Makes no sense. Can you explain what's not working instead of a randomly generated bunch of numbers? Link to comment Share on other sites More sharing options...
0 Fiftycentis Posted September 3, 2017 Share Posted September 3, 2017 if it's a directX problem, in the launcher, on the top right there's an icon that open an option menù, there is a directX10 and a directX11 voice, are they selected or not? Link to comment Share on other sites More sharing options...
0 Nawal99 Posted September 3, 2017 Author Share Posted September 3, 2017 3 hours ago, Fiftycentis said: if it's a directX problem, in the launcher, on the top right there's an icon that open an option menù, there is a directX10 and a directX11 voice, are they selected or not? i put the two direct X 10 and 11 after i just selected one but nothing changed. Link to comment Share on other sites More sharing options...
0 Nawal99 Posted September 3, 2017 Author Share Posted September 3, 2017 When i launch the game its creating a black screen and my game failed Link to comment Share on other sites More sharing options...
0 Fiftycentis Posted September 3, 2017 Share Posted September 3, 2017 the best thing is to send a support ticket https://digitalextremes.zendesk.com/hc/en-us Link to comment Share on other sites More sharing options...
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Nawal99
I downloaded the games warframe made the update then when the game launches there is a black screen. And its error mark then I get this error 'WAR-1397159' I checked whether there was direct X10 or 11 but my games still do not help me please
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