NineTailsFoxKyuubi Posted June 18, 2018 Share Posted June 18, 2018 (edited) In the last 3 years i've had the same problem again and again: "login failed, check your info" even if my credentials are correct. Since the support made me run in circles for years, has the community found a solution for this? sorry for my english EDIT: Thank you all for your support. It's not really working but i appreciate the help Edited June 18, 2018 by NineTailsFoxKyuubi Link to comment Share on other sites More sharing options...
0 ShinTechG Posted June 18, 2018 Share Posted June 18, 2018 I have never had that issue.. Did you try logging in to www.warframe.com with those same credentials? Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 2 minutes ago, ShinTechG said: I have never had that issue.. Did you try logging in to www.warframe.com with those same credentials? i am already here. the problem takes place only in the game. my Brother, who uses my PC with a different account has the same problem. Link to comment Share on other sites More sharing options...
0 Xirka Posted June 18, 2018 Share Posted June 18, 2018 Are you using the steam version or the stand alone version? Link to comment Share on other sites More sharing options...
0 Lannen Posted June 18, 2018 Share Posted June 18, 2018 This happens sometimes with sketchy internet, I've had it happen when I'm putting a particularly large amount of strain on my network but once I kill a few things leeching on the system it usually fixes itself right up. It may just be a side effect of bad internet in your case, especially if it's happening to two accounts but on the same PC. Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 1 minute ago, Xirka said: Are you using the steam version or the stand alone version? Now i am using the steam version. I had the same problem with the version downloaded from the website Link to comment Share on other sites More sharing options...
0 Xirka Posted June 18, 2018 Share Posted June 18, 2018 Can you verify the download cache? See if it finds broken files. Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 2 minutes ago, Lannen said: This happens sometimes with sketchy internet, I've had it happen when I'm putting a particularly large amount of strain on my network but once I kill a few things leeching on the system it usually fixes itself right up. It may just be a side effect of bad internet in your case, especially if it's happening to two accounts but on the same PC. My internet is fine. Every other online game works just fine for me Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 i did it. didn't wokr Link to comment Share on other sites More sharing options...
0 -AoD-Xeth- Posted June 18, 2018 Share Posted June 18, 2018 Try to verify download cache. If it doesn't work, delete the game and download it again. Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 2 minutes ago, ----Xeth---- said: Try to verify download cache. If it doesn't work, delete the game and download it again. i repeated this process tens of times throughout all of these yeasr and it never worked once Link to comment Share on other sites More sharing options...
0 ShiraHagane Posted June 18, 2018 Share Posted June 18, 2018 in order of feasibility by easiest to most tedious (and lowest to highest chance of success): 1. try changing your password 2. try creating another account and see if it works 3. contact your ISP 4. try logging in on a different computer (and if that works, guess you need a new computer Link to comment Share on other sites More sharing options...
0 SumBoady Posted June 18, 2018 Share Posted June 18, 2018 8 minutes ago, NineTailsFoxKyuubi said: My internet is fine. Every other online game works just fine for me Does warframe.com work? (NOT THE FORUMS) Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 1 minute ago, ShiraHagane said: in order of feasibility by easiest to most tedious (and lowest to highest chance of success): 1. try changing your password 2. try creating another account and see if it works 3. contact your ISP 4. try logging in on a different computer (and if that works, guess you need a new computer Changing the password hasn't worked. New accounts don't work (my Brother tried that). What do you means by " contact your ISP"? what should i ask them? I have no other computers. Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 2 minutes ago, SumBoady said: Does warframe.com work? (NOT THE FORUMS) yes Link to comment Share on other sites More sharing options...
0 -AoD-Xeth- Posted June 18, 2018 Share Posted June 18, 2018 did u try to change email and password? Link to comment Share on other sites More sharing options...
0 ShiraHagane Posted June 18, 2018 Share Posted June 18, 2018 Just now, NineTailsFoxKyuubi said: Changing the password hasn't worked. New accounts don't work (my Brother tried that). What do you means by " contact your ISP"? what should i ask them? I have no other computers. ask them about whether they have other reported issues of people being unable to access warframe or other online games in your area. that's why it's at the bottom of the list Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 Thank you all for your support. It's not really working but i appreciate the help Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 1 minute ago, ----Xeth---- said: did u try to change email and password? i already said that. YES. Well, i changed the password, but i think i can't change the email Link to comment Share on other sites More sharing options...
0 -AoD-Xeth- Posted June 18, 2018 Share Posted June 18, 2018 You can change e mail now. DE added that option I think a week ago. Try it! Maybe it helps but I doubt it to be honest. Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 I once contacted Telecom to ask them why i kept opening ports of the router but my games signaled them as closed, and they told me that they are not responsible for it and that they couldn't help me. my english is bad, i hope i made sense Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 6 minutes ago, ShiraHagane said: ask them about whether they have other reported issues of people being unable to access warframe or other online games in your area. that's why it's at the bottom of the list Link to comment Share on other sites More sharing options...
0 -AoD-Xeth- Posted June 18, 2018 Share Posted June 18, 2018 Did u try to change ur computer IP or use VPN such as hide.me? This second option should be easier. Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 I once contacted Telecom to ask them why i kept opening ports of the router but my games signaled them as closed, and they told me that they are not responsible for it and that they couldn't help me. my english is bad, i hope i made sense Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 Just now, ----Xeth---- said: Did u try to change ur computer IP or use VPN such as hide.me? This second option should be easier. The support told me to change my IP, i changed it and it didn't work. They changed their mind and they told me to use a static one, i did it and it did't work. Same thing for VPNs Link to comment Share on other sites More sharing options...
0 NineTailsFoxKyuubi Posted June 18, 2018 Author Share Posted June 18, 2018 5 minutes ago, ----Xeth---- said: You can change e mail now. DE added that option I think a week ago. Try it! Maybe it helps but I doubt it to be honest. Changing the mail wouldn't change anything. Thanks for the suggestion but i'm not even going to try it Link to comment Share on other sites More sharing options...
Question
NineTailsFoxKyuubi
In the last 3 years i've had the same problem again and again: "login failed, check your info" even if my credentials are correct.
Since the support made me run in circles for years, has the community found a solution for this?
sorry for my english
EDIT: Thank you all for your support. It's not really working but i appreciate the help
Edited by NineTailsFoxKyuubiLink to comment
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