I never mentioned prime access, or founders. this is a service compliance issue that is disrespectful to all of DE's player base, so I believe that founders and prime access players should be included in said compensation, as their poor communication and delays have affected everyone wanting to merge or link accounts. its just good curtesy as established by company's that are their peers in the genre. Do not undersell your worth as while free-to-play players dont give worth in money, they give worth in two equally important metrics: player population and playtime that helps preserve the health of the game.