Anyone facing this problem? "login failed. check your info

[Ex-Rated]

its 2nd time in a week. i changed my password. dont have any number in my password still. 1 hours ago everything was working fine.

[Khaenolis]

I'll give you the answer to this issue that one of the staff gave me.

(It didn't really help but uh, try it out? Maybe it works out for you.)

We have taken a look at them and found that your connection was flagged which caused the IP to be blocked. The system was not able to pinpoint the exact cause but it looks like an automated response from a threat being detected on the connection. These types of blocks are temporary and often lift quickly once the threat subsides. If you have not done so already, kindly wait an hour and then make another attempt to get back into Warframe.

If that does not work, please follow the steps below which cover the most common causes of this block:

Third Party Software/Antivirus Software

* Please turn off any software that can change your connection automatically, such as Parental control software, VPN/Proxy software and even in-browser add-ons such as Hola Unblocker.
* If you are running any Anti-virus software please add an exception in your firewall (including Windows Firewall if active) and antivirus to these three files Launcher.exe, Warframe.x64.exe and Warframe.exe.

Promo Codes/To Many Failed Log In Attempts

* If you have made many successive attempts at typing in incorrect promo codes or used incorrect log in information our system will temporarily block the IP. Depending on how many times it was done, the block can get extended past the normal hour so please wait 24 hours before making any further attempts at logging in.

Virus/Malware Scan

* Finally, we recommend running a virus and a separate malware scan to eliminate any possibility of hidden software on your system that can get flagged. Before doing that however, please make sure any antivirus software you own is up to date as old software will not be as effective at detecting threats.
* If that does not work, please temporarily disable your anti-virus/malware software and see if there is any change. Make sure to re-enable your anti-virus/malware software when you are done this step.

[-AiLuoLi-]

I solved mine by restarting modem/router. Maybe you could try that.

[(XBOX)DShinShoryuken]

Happened on XB1. 

Turned off the system....went to sign in last night and XB1 gives error to sign in after showing a new sign in screen.

Hoping it is just update city giving issues....last time I was not able to sign into WARFRAME for a week and a half. And so close to Primed Sure Footed!!!!

[Ex-Rated]

1 hour ago, -AiLuoLi- said:

I solved mine by restarting modem/router. Maybe you could try that.

 

 

Yeah it worked for me too. 

[TechBro13]

Okay give me 10 minutes *runs down to restart my router and gets stuff thrown at me by my family members using the internet*
jk I don't have family members