[Really Need Help] Mouse And Keyboard Stops Working

[AbathurX]

Hello, let me explain this carefully

 

I've never played in the void or derelict untill last week, then after I went into (for me) high FPS lag zones (just some places where my fps died) and after a few moments my keyboard and mouse died, they disconnected by themselves and didnt work even if I plugged them again. I had to turn off my PC and turn it on again, then I stopped playing derelict and started to play regular missions, but today I cant even play regular missions, I think the issue is that my motherboard cant take it and cant give enough power to the USBs because the Video Card is taking too much heat or whatever

 

I really need help fixing this because I have 2 days left of double exp and I am really troubled by this.. Thank you for your

kind help.

 

 

These are my comp specs.

 

[Magicfingers]

Hello, let me explain this carefully.....there is nothing we, in the forums, can do about this....you need to contact support and send a ticket in

[ntyd1s]

Buy a better wattage Power Supply Unit? Lately I have found that unqualified PSU is the source of so many problems. Test it by connect 2 PSUs for mainboard and VGA card separately if you have a spare.

[Scandroid]

i had a simillar siruation where my mouse and keyboard stopped working until i unplugged my pc from power and it was my mouse cable was damaged and shortcircuited my pc making it stop working so try playing with diferent mouse/keyboard might be something else that is connected  to usb that might be one of the problems or something in general might be short circuiting in your pc because sometimes  i also have huge lag spikes in this game but never had any ishues besides some crashes

[AbathurX]

Buy a better wattage Power Supply Unit? Lately I have found that unqualified PSU is the source of so many problems. Test it by connect 2 PSUs for mainboard and VGA card separately if you have a spare.

 

yep, thats what i feared. I recall reading something about turning some USB features like auto-turn off or some powersaving stuff but i guess that wont do, off to the tech store i go..

 

@magicfingers Theres always people with more knowledge that can help, thats why I ask here and saying that you cant help doesnt mean anyone else can

[Athros]

What PSU did you use? Did it have an 80Plus cert?

HD 5670 is really not that power hungry, it maybe just your electricity's voltage that keeps going up and down. How about considering a voltage stabilizer?

[AbathurX]

Its actually a generic cheap one i bought and I thought it was okay, 

 

imma buy a 500v one and i guess that will fix, also the voltage stabilizer was a really good idea, ive been told that many times but i kept ignoring it

 

thanks my fellow tenno