After waiting a month I got this, not really impressed I'd understand if I was trying to merge the account I created with my old one but it's a different account altogether
[DE]DhaileToday at 05:02
Hello Darkrapid,
Apologies for the delay in responding to your request, we are currently experiencing an extremely high volume of tickets. Thank you so much for your request and your patience with us!
Please be informed that since you had previously used this PC account Darkrapid to perform a PC-to-console account migration over to the Nintendo Switch, it is not eligible for this iteration of a one-time Account Merge.
As per our Cross-Platform overview:
Accounts involved in migration cannot be remerged into each other or Merged into any other account due to another version of the account and its inventory existing.
As of the moment, there is no option for us to circumvent this limitation or make the account eligible for Account Merge. Sorry we couldn't be of more help but we hope you can still explore the option for Account Link.
Thank you for your patience and understanding.
If it's the duplicate account causing the issue why not just say they can delete it, merge the two accounts and you can use them on all platforms then, I wouldn't mind I'm just trying to collect prime accessories and my old pc account has the ember ones and a few other bits I don't want to lose and I definitely don't want to have to buy them twice for no reason
