Hi Tenno,
We want to clarify two things here:
Our stance and why we decided not to allow Merging if a Migration took place
Confusion on where/how to best share your feedback on the topic
The FAQ, for those who may not have seen, holds our stance and reasoning:
This was not a decision that was taken lightly during Cross Save development. We recognize that it’s frustrating for players who decided years ago to Migrate to be now limited in
Here to provide an additional update to this conversation.
Regarding players losing purchases due to being ineligible for a Merge and therefore can only Link, the team is discussing a potential solution regarding respective purchased items. Still, more time is needed to discuss, implement, and test before we can share the specifics.
We will make a broader announcement once we have a more concrete plan of action in place.
Hi Tenno,
We understand it has been a little while since the last update, so we wanted to give another status update.
The team continues to diligently work on the issue, which includes ensuring our changes apply in every edge case we find. This feature requires a lot of testing to ensure it is done right, as it directly affects your purchased items.
With a change this important, we believe details are best shared in a broader announcement once development is complete. We will prov
Hi Tenno!
We appreciate your patience while waiting for further status updates. With that said, we have implemented changes to Linking with Cross-play Save that apply to both previously Linked Accounts and Accounts Linking after this change! This change is live now for any new Links, and will be applied retroactively over the next few days.
For full details (and a place to leave feedback), please check out our announcement post here:
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