(XBOX)ZombieDuck247 Posted October 24, 2020 Share Posted October 24, 2020 I changed to Oberon to gain some mastery and changed form the skijat sword to fang and when I try to swap back they are no longer there not in inventory or anything and they were my favourite warframe and weapon :( how can I fix this plssss !! Link to comment Share on other sites More sharing options...
krc473 Posted October 24, 2020 Share Posted October 24, 2020 I would check your filters, make sure it is allowed to show up. Have a look in your inventory (not Arsenal) at your frames and see if it is there. You must check your filters are not hiding it. If you look properly and cannot find it you would need to contact Support. Link to comment Share on other sites More sharing options...
(XBOX)ZombieDuck247 Posted October 24, 2020 Author Share Posted October 24, 2020 I’ve checked my inventory and checked filters and still can’t find it how do I contact support pls ... Link to comment Share on other sites More sharing options...
krc473 Posted October 24, 2020 Share Posted October 24, 2020 24 minutes ago, (XB1)ZombieDuck247 said: I’ve checked my inventory and checked filters and still can’t find it how do I contact support pls ... Go to this website: https://digitalextremes.zendesk.com/hc/en-us Login and submit your request. I would like to suggest including images that show you not having a filter, and searching for “Excalibur Umbra” showing it not appearing (same with the sword if it’s gone too). Yes, DE can look themselves, but it makes their job easier (quicker resolution) if you provide the correct information. I would probably include your mastery page showing you have mastered Umbra. Link to comment Share on other sites More sharing options...
-AoN-CanoLathra- Posted October 25, 2020 Share Posted October 25, 2020 Try logging out and back in, to make sure it isn't just a client/server mismatch. Since you are on console, this may necessitate turning your console off to ensure that the Warframe client has no stored account info and queries the server next time you log in. Link to comment Share on other sites More sharing options...
Miser_able Posted October 25, 2020 Share Posted October 25, 2020 8 hours ago, (XB1)ZombieDuck247 said: I’ve checked my inventory and checked filters and still can’t find it how do I contact support pls ... could you perhaps have the "only sellable" filter on in your inventory? its in the bottom right. Link to comment Share on other sites More sharing options...
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