StalkerXumbra Posted December 22, 2023 Share Posted December 22, 2023 I have selected pc as my primary account, but all my progress is in ps4. I have to restart fro. Scratch. Is there way to swap my primary account 1 Link to comment Share on other sites More sharing options...
(XBOX)Cammendda Posted December 22, 2023 Share Posted December 22, 2023 No, but if you did the Merge (if your PC account was older than the cutoff date in November), you should have kept all your stuff and just need to progress through the quests again. 1 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 22, 2023 Author Share Posted December 22, 2023 Will my Mastery be same as my PS4? or I have to progress for Mastery again? Also, login has been reset.. it's a bummer Link to comment Share on other sites More sharing options...
NatsumeKonno Posted December 23, 2023 Share Posted December 23, 2023 Same issue bro. It said to make a ticket for support if you believe you selected the wrong primary. My guess is they still have a backup. But seeing as it's the holidays it's gonna be a till Jan most likely. I just got way to excited I thought it didn't matter what you pick and picking was just what platform you want the save to combine to. 1 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 23, 2023 Author Share Posted December 23, 2023 I lost so much progression. I don't know what to do now. my quest rewards gone. Railjack gone, umbra gone lot of stuff gone. its like I was completely stripped off Link to comment Share on other sites More sharing options...
NatsumeKonno Posted December 23, 2023 Share Posted December 23, 2023 5 hours ago, StalkerXumbra said: I lost so much progression. I don't know what to do now. my quest rewards gone. Railjack gone, umbra gone lot of stuff gone. its like I was completely stripped off I assume you did cross linking and not merge? If the 2 accounts were correct. You need to make a support ticket as that is the only way they can recover and switch the primary account. It says so on the cross merge/link page that you must do it asap. Keep in mind you won't get it resolved till mid to end of Jan. I also have issues picking the wrong account. 1 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 23, 2023 Author Share Posted December 23, 2023 (edited) I did merge, and I selected my PC as the Primary instead of PSN. I thought all the progress would transfer to PC account. But lost everything. Merge should consider highest progression in both merged accounts. Edited December 23, 2023 by StalkerXumbra 1 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 23, 2023 Author Share Posted December 23, 2023 I have submitted support tickets. If this doesn't work. I will lose good chunk of money and time. Mostly I will stop playing this game. Time to move on with great disappointment 😞 Link to comment Share on other sites More sharing options...
(NSW)NeonNebula Posted December 23, 2023 Share Posted December 23, 2023 Why didn’t you read DE’s guide on cross save or the FAQ? And even when you go to link/merge it clearly tells you which account’s progress will be lost and which will remain depending on the primary account you choose, color-coded as well and it asks you to confirm. It really sucks this happened to you (and quite a few others). Pretty sure you’ll need to wait till January. Next time please read. Sorry it happened to you. 5 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 23, 2023 Author Share Posted December 23, 2023 I misunderstood, can't blame anyone but myself should have been more careful about these things. However, I wish DE could fix my problem. It seems more like a punishment than a feature. the cross-progression merger should have taken the highest lvl in all the accounts into one universal account. 1 Link to comment Share on other sites More sharing options...
NatsumeKonno Posted December 23, 2023 Share Posted December 23, 2023 2 hours ago, (NSW)NeonNebula said: Why didn’t you read DE’s guide on cross save or the FAQ? And even when you go to link/merge it clearly tells you which account’s progress will be lost and which will remain depending on the primary account you choose, color-coded as well and it asks you to confirm. It really sucks this happened to you (and quite a few others). Pretty sure you’ll need to wait till January. Next time please read. Sorry it happened to you. I was at work at the time and everyone on the chat said it would merge. Coming from the PS4 I wanted to use my PC. So I logged in my PC account then when it came to the picking I thought it ment what account to use as in if I click PC it deletes my PS4 but moves everything over to the PC but I was wrong. What they should of said is not merge but what save to use as your main with the added merge. At least with linking I understand it would delete the other. At least I learned to not rush things next time. Thats what I get for hitting next in a rush. But I can wait anyways no big deal. Worst case I just lost my progression and it's basicly a new game plus for me. Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 23, 2023 Author Share Posted December 23, 2023 Come on, people tend to make mistakes, but this thing is huge punishment taking away years for progess. I wish DE will reconsider this, there are so many players lost progression with different issues. I'm sure there will be a solution 😉 Afterall losing players is not what DE will look forward to. Why can't they take highest progression in all the accounts for all standing quests and ranking into a universal account. 1 Link to comment Share on other sites More sharing options...
Taynted Posted December 24, 2023 Share Posted December 24, 2023 2 hours ago, StalkerXumbra said: Why can't they take highest progression in all the accounts for all standing quests and ranking into a universal account. Because that's not how their merge works, you should have read what was written (because EVERYTHING was explained) and made sure you understood what to do. It gave you several warnings, you have no one to blame but yourself. 1 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 24, 2023 Author Share Posted December 24, 2023 Yes I admit I need to be careful but this is harsh. Losing years of progression is huge punishment. 2 Link to comment Share on other sites More sharing options...
xMarvin732 Posted December 25, 2023 Share Posted December 25, 2023 5 hours ago, StalkerXumbra said: Yes I admit I need to be careful but this is harsh. Losing years of progression is huge punishment. A punishment that is harsh but caused by yourself. On 2023-12-23 at 9:04 PM, StalkerXumbra said: Come on, people tend to make mistakes, but this thing is huge punishment taking away years for progess. I wish DE will reconsider this, there are so many players lost progression with different issues. I'm sure there will be a solution 😉 Afterall losing players is not what DE will look forward to. It wouldnt be a huge punishment if people wouldn't rush it and read the FAQ take it slowly. Link to comment Share on other sites More sharing options...
NatsumeKonno Posted December 25, 2023 Share Posted December 25, 2023 7 hours ago, StalkerXumbra said: Yes I admit I need to be careful but this is harsh. Losing years of progression is huge punishment. Like I said its not a big deal they still have our old saves. They most likely won't delete it till all issues are ironed out. As they been to have the backups just incase you are missing items. It clearly said that "if you believe you selected the wrong primary contact us" with that message I would assume they can fix but requires them to do it manual. The bad news is there on vacation. Link to comment Share on other sites More sharing options...
GovernmentSecrets.gov Posted December 25, 2023 Share Posted December 25, 2023 Should have read the guide before making the leap. Best thing you can do now is send a support ticket ASAP and pray they can help you. Good luck to anyone who has made the same mistake. Link to comment Share on other sites More sharing options...
(NSW)CosmicChaos Posted December 25, 2023 Share Posted December 25, 2023 On 2023-12-24 at 3:24 PM, StalkerXumbra said: Why can't they take highest progression in all the accounts for all standing quests and ranking into a universal account. That's a fair point tbh. I can only guess it's primarily for stability as some things that did merge have caused unexpected issues such as the couple of threads where people got stuck on the Uranus sentient scanning step in a quest because their scan progress merged into an account with lower quest progression and they can no longer perform the scanning action as the quest requires. Link to comment Share on other sites More sharing options...
NatsumeKonno Posted December 26, 2023 Share Posted December 26, 2023 (edited) Honestly I should have waiting I didn't care about merging and just wanted to link my account. But all this time I thought merging was just combining everything. On some other games it shows a animated video of the other file being deleted versus reading walls of text. Its the same reason people skip the TOS when they play games. No where was mentioned befor the event that only warframes & mods would transfer and you must pick what progression to keep and delete. That would of made sense and made me read the small text better. All I know was linking means delete old save. Merge combine files together. It's my fault for not reading but hey it can happen to anyone who's excited with a small window to do it. I'm a very busy person and you had couple of hours with website crashing. Edited December 26, 2023 by NatsumeKonno Link to comment Share on other sites More sharing options...
StalkerXumbra Posted December 28, 2023 Author Share Posted December 28, 2023 Some guy posted, I think we gonna get our progression back https://cdn.discordapp.com/attachments/887408774518800404/1186735090571690094/SadFrame.jpg?ex=6594542e&is=6581df2e&hm=48e1c99a88637e6acbfae1cfff74fc82c9ab5840eca84de89c5bdfc845da24bd& Link to comment Share on other sites More sharing options...
-BellaMuerte- Posted December 28, 2023 Share Posted December 28, 2023 I think you might want to fill out a support ticket might have a bit of a wait but it shouldnt be to bad. Hope u get it fixed :) Link to comment Share on other sites More sharing options...
Macgillicutty Posted December 30, 2023 Share Posted December 30, 2023 Good excuse to enjoy the story and unlocks again? 🤪 Link to comment Share on other sites More sharing options...
StalkerXumbra Posted January 9 Author Share Posted January 9 Anyone got update from Support? Link to comment Share on other sites More sharing options...
Zamzy Posted January 9 Share Posted January 9 I get an automated message every now and again but no updates yet. I'm being patient and slowly regaining what was lost in the process, just in case. It should be something like clearing original inventory then merge into that, but I'm sure they're still overloaded with tickets/holidays. I'll eat my mistake if I have to, but the page did say to submit a ticket if you'd picked the wrong account to merge into. Do have to admit it was fun as a rank1 running around with archgun deployed. Link to comment Share on other sites More sharing options...
NatsumeKonno Posted January 13 Share Posted January 13 On 2024-01-09 at 4:52 AM, StalkerXumbra said: Anyone got update from Support? There is so many bugs atm so the ticket must be huge maybe end to early next month for assistance. My ticket is from day 1 of merge that's already gonna be 22+ days of waiting. 1 Link to comment Share on other sites More sharing options...
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