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Support Issue- Black Screen Bug


Ku5hi
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When did you send a support ticket? Many things have been up in Warframe, and they may be swamped.

 

Also, uhm this post barely makes sense, so maybe they didn't understand you..

 

Black screen? Sounds like an issue with your computer as I've never had this happen, or heard of it before, and i've played this game for over a year.

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Support is currently under heavy load, expect long wait times (2-4days).

The uninstall button is in the "Programs and Features" section in "Control Panel" and the "Sign Out" button is on the top right pf this page.

 

Serious: Try turning down your settings if you still get that black screen issue, could be related to running out of "video" RAM

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Hey Ku5hi,

 

I don't see any support tickets created under this alias. If you could please contact our team at http://support.warframe.com/ we would be happy to help.

 

As for your black screen bug, I see you created a thread about the issue. Again, our Support team can look into what occurred during your Mastery Rank test.

 

Sorry for the frustrations this has caused.

 

Changing title for clarity and locking. Please PM me if you have any further questions, thanks! 

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