This topic is about my first account under the alias RIBs.HAVOC being banned but not being unbanned even after I got a message from Warframe Support about the ban being lifted. All the screenshots that I felt were relevant to the topic are attached as well. P.S The account used to start this topic is my second account which was made today, as a desperate method of at least enjoying Warframe in some form.
I was playing Warframe at Sunday 6th December 9:15 AM (GMT+6). I got out of Draco, Ceres where I was invited by my clanmates. Then I was chatting in the clan chat, and saw that when I clicked a clanmate/friend's profile, I wasn't given access. I thought it was a bug, so I went on chatting. I asked another clanmate for a Stormbringer mod, and the person agreed and told me to come to the clan Dojo. When I tried to enter the Dojo, it showed something like 'Login timed out.' I restarted the game which when logging in showed that my account has been banned until January 1, 2035 for End User Agreement Violation.
After that I sent Warframe Support my first trouble ticket, stating that I do not know why I have received this ban, and I still do not. I get a reply back from [DE]Lex stating that I achieved a lot of XP within a short time by exploiting.
Let me just say this: I did not know anything about how to even play Warframe before the opening of my first account, as in the account with the alias RIBs.HAVOC, although I had seen trailers and Twitch streams before. The reason I got so many XP so fast is because I am in the clan 'Comradeship', where I have met very generous people; generous enough to gift me Warframes, weapons, prime parts and even full prime sets, and generous enough to take me to Draco, Ceres and other high XP rewarding missions such as Sorites on a daily basis. I have completed 2 sorties with their help even when I am only Mastery Rank 7 with almost useless modding on my items. And I seldom asked for those rewards, be it high level missions or expensive items; they gave them to me with joy. If it is a fault to play with other players in my clan, then I shall consider myself guilty.
Back to the topic. [DE]Lex sent me the message about my 'unbanning' twice, and I was so overjoyed that I forgot to check if I could actually get ingame. I closed the ticket. But after that when I went ingame, the ban was still there. The message of my account being supended up till 2035 was still there. So I panicked, and reopened the first ticket, by sending another message (as seen in the pictures below), but I revcieved no replies in 2 days.
After those 2 days of waiting, in desperation, I opened another ticket, a couple of hours before writing this topic. I said, again, that I was still banned even after my ban had been removed. I got an immediate response:
I checked back ingame again, and my account was, and is still banned. I reopened the 2nd ticket, with another message, and after seeing no response, I opened a third ticket. I am honestly very tired and depressed because of not being able to play my current most favourite game, amongst the other current and recurring troubles that I am having in my life.
I am no longer in joy for the past few days. Please, whoever is reading this, help.
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Titan_PC
This topic is about my first account under the alias RIBs.HAVOC being banned but not being unbanned even after I got a message from Warframe Support about the ban being lifted. All the screenshots that I felt were relevant to the topic are attached as well.
P.S The account used to start this topic is my second account which was made today, as a desperate method of at least enjoying Warframe in some form.
I was playing Warframe at Sunday 6th December 9:15 AM (GMT+6). I got out of Draco, Ceres where I was invited by my clanmates. Then I was chatting in the clan chat, and saw that when I clicked a clanmate/friend's profile, I wasn't given access. I thought it was a bug, so I went on chatting. I asked another clanmate for a Stormbringer mod, and the person agreed and told me to come to the clan Dojo. When I tried to enter the Dojo, it showed something like 'Login timed out.' I restarted the game which when logging in showed that my account has been banned until January 1, 2035 for End User Agreement Violation.
After that I sent Warframe Support my first trouble ticket, stating that I do not know why I have received this ban, and I still do not. I get a reply back from [DE]Lex stating that I achieved a lot of XP within a short time by exploiting.
Let me just say this: I did not know anything about how to even play Warframe before the opening of my first account, as in the account with the alias RIBs.HAVOC, although I had seen trailers and Twitch streams before. The reason I got so many XP so fast is because I am in the clan 'Comradeship', where I have met very generous people; generous enough to gift me Warframes, weapons, prime parts and even full prime sets, and generous enough to take me to Draco, Ceres and other high XP rewarding missions such as Sorites on a daily basis. I have completed 2 sorties with their help even when I am only Mastery Rank 7 with almost useless modding on my items. And I seldom asked for those rewards, be it high level missions or expensive items; they gave them to me with joy. If it is a fault to play with other players in my clan, then I shall consider myself guilty.
Back to the topic. [DE]Lex sent me the message about my 'unbanning' twice, and I was so overjoyed that I forgot to check if I could actually get ingame. I closed the ticket. But after that when I went ingame, the ban was still there. The message of my account being supended up till 2035 was still there. So I panicked, and reopened the first ticket, by sending another message (as seen in the pictures below), but I revcieved no replies in 2 days.
After those 2 days of waiting, in desperation, I opened another ticket, a couple of hours before writing this topic. I said, again, that I was still banned even after my ban had been removed. I got an immediate response:
Your request (#473019) has now been resolved. To reopen this request, reply to this email or click the link below:
http://digitalextremes.zendesk.com/hc/requests/473019
I checked back ingame again, and my account was, and is still banned. I reopened the 2nd ticket, with another message, and after seeing no response, I opened a third ticket. I am honestly very tired and depressed because of not being able to play my current most favourite game, amongst the other current and recurring troubles that I am having in my life.
I am no longer in joy for the past few days. Please, whoever is reading this, help.
- RIBs.HAVOC
Edited by [DE]DanielleRemoved images
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