I Seriously can't seem to submit a support request.

[(PSN)Yes-Man-Kablaam]

So i bought a second Ankyros with platinum by mistake. I went to submit a ticket for a refund but it keeps saying the "category" section is blank even after i plainly select "Accidental salw of item" I ude ps4 for all my internet so it might be related to that but really....I'm not sure how to fill it out better or an alternative in contacting support for a plat refund? This is frustrating.

[Gelkor]

Up at the top there's those grey buttons : My Account, Billing & Prime Access, Arsenal and Inventory, etc... Maybe it means those, one of those needs to be clicked so it turns blue.

[taiiat]

my guess is to blame the Console Web Browser probably being crappy and not supporting things.

[Yaerion]

Yes, the internet browser from the PS4 doesn't support some code on the pages of the Support, unfortunately.

Try to submit your request via PC instead.

 

[(PSN)Yes-Man-Kablaam]

But i dont have a pc so.......Uhhhhhh....Yeah....

[Gelkor]

49 minutes ago, (PS4)Yes-Man-Kablaam said:

But i dont have a pc so.......Uhhhhhh....Yeah....

About 5 minutes at a public library should handle your issue.  Just make sure to definitely log off and clear the browser cache when you are done so you don't accidentally leave your account open to the public.

Edited November 26, 2016 by Gelkor

[(PSN)Yes-Man-Kablaam]

True enough i spose. Out to the public.

 

Though really with how many ps4 players there are they might wanna try n work on that...

[(PSN)Yes-Man-Kablaam]

OK! New problem! On other computers it just simply refuses to let me log in. I tried on a friend had and told another friend to login as me where they are to see if they could fill out a support ticket but both times it just says 'login failed' for no real reason given. I don't know what to do besides trying to like....Email staff directly but i'd like to avoid bugging them....But this is kinda ridiculous....