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Chat issues and lack of in game tutorials


chronoss2008
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ok lets start by saying the game mechanics as i've experienced are pretty good so far...its a very enjoyable game.....

Here however is where you will really start to lose a lot of players long term....

A) this chat bot you have is awful, as it stands at this very moment i have all my chats in game suspended....why cause i responded to a troll....WHOM should have been tossed far earlier.This is not first time and now i cant even talk to squads , i cant communicate to guild....nothing.( see note on some surgery i just had how this gets worse cause of this)

B) lack of in game tutorials , i saw that last dev stream and i saw two of the devs joke like its expected not to have tuts....or like if you cant find out screw you....hahah hehe ....NOT good guys thats a slip up

Now i dont know i put ticket in i cant effectively play this game without communication and as i just bought some plat you can refund it or fix my chat...

 

P.S. the other game companies do see you as a threat ...they are sending trolls here and in your chats and into peoples discords....when it comes to millions a bucks expect it....you need to drop that stupid bad awful chat bot....its making mistakes that are gonna cost you users and money....the tutorials well if you cant chat the whole games useless to play and you wont learn nothing.....

I just had surgery removing all my teeth out and wanted to sit and play a game only while i recover .....guess it might not be warframe....

anyways hope you at some point fix this for others if your not doing it for me ill just to a pull back on the credit card in 12 hrs( the time i'm giving this to get fixed),

regards

Edited by chronoss2008
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huh some troll goes off and i make a comment and now i cant effectively play a game , what response is this image about .....its like the troll that got me into this mess.....

 

well read what is gonna happen ill charge back my cash and go elsewhere , simple ....and trust me henceforth if it gets fixed im removing region chat for good. that bot is awful.

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Man, it's really not that deep.

You just triggered this "meme" word hundreds of ppl got banned for weeks prior you. DE don't care if other games accept certain meme words. They do not accept it in chat. Simple.

I play for almost 2 years and never was suspended even when I talked and a lot. Why? Maaaybe not bc chat is that awful but maybe because I didn't use any words which could harm other people.

There is troll? Report him instead of arguing, true troll won't be fixed by your effort anyway. It would help you to save nerves and chat aswell. If you have questions - sumbit a ticket with detailed explanation (and be gentle). DE are not perfect but they are not gamedev monsters whose only purpose is to suspend you from game. Be effective instead of complaining.

Edited by ThousandLights
typos
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42 minutes ago, chronoss2008 said:

huh some troll goes off and i make a comment and now i cant effectively play a game , what response is this image about .....its like the troll that got me into this mess.....

DE didn't force you to respond to the troll. You wanted to do it. Blame yourself for doing that.

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my roomate doesn't play games i just told him exactly what was said and what happened , were both like what??? and cause of the lack of in game tutorials it can be directly said a new player like me wont know what can and cant be said in a game that requires you to be 18 years old to play and i really think most adults like myself at 2 am in morning would be like respond im simular way....DE dont have to be perfect all they need to do is look at hiring actual people even at min wage to sit and watch the chat...any human being seeing that would not have done what DE did via the autobot.

Also the last time i got a temp ban was cause of use of caps....ya know like in a proper way ...FOR EMPHASIS...

So what your telling me is to do the charge back get my cash back and not patronize the game.  DE will care when these trolls start baiting more paying players...

 

ill quote the troll , he said "youtube keeps sending me gay porn to watch, what should i do?"

I actually answered another users question about using assassination missions to get frame part drops, then responded to this guy whom said what he did again.

 

i replied " i guess you can go watch gay porn on youtube cause they think your gay?"

thats gets me a chat suspension????? the wtf moment is real at this game. 

A) if your gay its your business 

B) if you tube wants to gve you free porn ....good for you.

C) if id not been suspended and he keep spamming i might have reported but ill never know.

11 hrs to go....if they dont care ....that message gets round too....

 

P.S. as they are in ontario where i live , did they know that they could be hiring disabled people whom could be paid min wage and get subsdized so that you have real chat people and are helping the game and doing it cheaply? ya see there is literally no excuse for ths kinda issue...

laziness is just laziness....ticket is in long ago im not touching the game again and im gonna have to start not recommending hits game to anyone..i've played dozens a mmos and games with chats this is first time ive ever had these issues....

 

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There's no conspiracy, the idea of other gamedev companies trolling people in Warframe chats is ridiculous. Though these chat suspensions are ridiculous too. 

There are 2 problems with chat at this point:

  1. People don't know which words can't be used. What's normal for a lot of players is getting them banned from chat. Solution - a list of banned words somewhere at forums and warnings before chat suspension.
  2. Chat suspension earned in one channel bans you from using chat at all, so you can't use squad or clan tab after saying that T-word in region. Why not make chat suspension individual for each chat tab?
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Just now, WhiteMarker said:

DE didn't force you to respond to the troll. You wanted to do it. Blame yourself for doing that.

now its my fault you sound like you want to justify the trolls bad behaviour vs mine that did zero wrong read above what i said back and why im soawful, where dd DE tell me that response would get my chat suspended ...go on tellme in game where

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1 минуту назад, chronoss2008 сказал:

now its my fault you sound like you want to justify the trolls bad behaviour vs mine that did zero wrong read above what i said back and why im soawful, where dd DE tell me that response would get my chat suspended ...go on tellme in game where

Chat bot has automatic ban on word "gay" and "trap" and several more. There were so many trolls spamming it that DE prefer to just add word into banlist. Troll who asked this question you argued with already got his own ban most likely.

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5 minutes ago, Suncake said:

There's no conspiracy, the idea of other gamedev companies trolling people in Warframe chats is ridiculous. Though these chat suspensions are ridiculous too. 

There are 2 problems with chat at this point:

  1. People don't know which words can't be used. What's normal for a lot of players is getting them banned from chat. Solution - a list of banned words somewhere at forums and warnings before chat suspension.
  2. Chat suspension earned in one channel bans you from using chat at all, so you can't use squad or clan tab after saying that T-word in region. Why not make chat suspension individual for each chat tab?

i never said it was game company doing it but this troll said the same thing more then once and never got banned, my actual quoted response above got my chat suspended....my roomate that dont play games laughed at DE suspending me as have a few others.... and like i said where in game is the game telling me that response is not appropriate if you are gay big deal if you want to go watch it big deal ....thats my response and i got not just banned from chat suspended...and right above my comment before that was helping a new user about using assassination missions to get frame parts

 

and this suspension s for all the chats , i cant talk to clan , squad etc. tell me what i did that warrants this...

 

Edited by chronoss2008
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5 minutes ago, chronoss2008 said:

now its my fault you sound like you want to justify the trolls bad behaviour vs mine that did zero wrong read above what i said back and why im soawful, where dd DE tell me that response would get my chat suspended ...go on tellme in game where

No, I don't justify trolling. I never said anything like that.
But you are the one that wantet to respond. And if you said something wrong, then you get punished for that. And clearly you did something wrong.
And DE doesn't have to tell you anything ingame. You accepted the EULA and the ToS. You can read them whenever you want. If you don't follow these guidelines you accepted, then you are just stupid for making this thread.

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2 minutes ago, ThousandLights said:

Chat bot has automatic ban on word "gay" and "trap" and several more. There were so many trolls spamming it that DE prefer to just add word into banlist. Troll who asked this question you argued with already got his own ban most likely.

well now a person whom has just had all his teeth removed and wont be able to speak on discord has had all his chats suspended from use cause of this issue....

well i cant play the game so ill get cash back and move on 

 

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4 minutes ago, Suncake said:

There's no conspiracy, the idea of other gamedev companies trolling people in Warframe chats is ridiculous. Though these chat suspensions are ridiculous too. 

There are 2 problems with chat at this point:

  1. People don't know which words can't be used. What's normal for a lot of players is getting them banned from chat. Solution - a list of banned words somewhere at forums and warnings before chat suspension.
  2. Chat suspension earned in one channel bans you from using chat at all, so you can't use squad or clan tab after saying that T-word in region. Why not make chat suspension individual for each chat tab?

Agreed . There should be a warning with 1-10 min restriction from that channel. Then a chat ban ( from said channel , not global ban ) can occur if same mistake is repeated. 

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23 minutes ago, WhiteMarker said:

No, I don't justify trolling. I never said anything like that.
But you are the one that wanted to respond. And if you said something wrong, then you get punished for that. And clearly you did something wrong.
And DE doesn't have to tell you anything ingame. You accepted the EULA and the ToS. You can read them whenever you want. If you don't follow these guidelines you accepted, then you are just stupid for making this thread.

what do chats function for? chatting...you ask question , you get answer....you make joke , if funny people ..lol etc

that's all i did....and the response i made was above ....by the way your continuing to push at me like its my fault well if you don't want anyone responding don't have in game chat....right? and cause DE did not at any time let users know what "words" you cant use....and like one guy above said this should be a region chat suspension not everything...

id not even care if it was region suspension , honestly if i ever do get this sorted i'll be removing that tab and never helping any one htere again and thus wont be able to make any kind of mistake...OR ( dont do this on chat it got me banned once for properly using caps as emphasis) ill just move on to another game that wont abuse* me right after taking a few bucks.

 

* by abuse i mean not telling me or others what we can and cant speak/write about in chat...

my question back is if certain words are not allowed , do you think ME , THATS is I would be using them....IF I KNEW OF THEM?

 

btw that EULA and ToS has ZERO about what i diid as a response...go read the response , it was neither done in any way as offensive nor in or meant in any harmful way.

 

 

Edited by chronoss2008
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12 minutes ago, Aeon94 said:

Agreed . There should be a warning with 1-10 min restriction from that channel. Then a chat ban ( from said channel , not global ban ) can occur if same mistake is repeated. 

and yea that wold be a way and codeable into a bot even....

and look above someone calling me stupid( thus all of us that agree) for pointing out an actual problem ..and it means until i can heal and talk i cant play the game ( via discord)and ill cash back my coin and wont be putting bucks into the free to play game now....

 

 

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17 minutes ago, chronoss2008 said:

btw that EULA and ToS has ZERO about what i diid as a response...go read the response , it was neither done in any way as offensive nor in or meant in any harmful way.

On the ToS under "Legal Agreement"

These Terms of Use constitute a legal agreement between you and Digital Extremes. Your use of the Website acknowledges that you have read, understand, and agree to the terms and conditions of this Document, and your agreement to comply with the Privacy Policy and any Rules of Conduct posted on the Website or otherwise provided to you by DE and the End User License Agreement ("EULA") applicable to the Game or other software DE may provide in connection with the Use/Service.

Guidelines

chat_window.JPG

Edited by NekroArts
making it more readable
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2 minutes ago, chronoss2008 said:

and yea that wold be a way and codeable into a bot even....

and look above someone calling me stupid( thus all of us that agree) for pointing out an actual problem ..and it means until i can heal and talk i cant play the game ( via discord)and ill cash back my coin and wont be putting bucks into the free to play game now....

 

 

I recommend calming down a bit , I know its frustrating but you should use common sense to not use any of those derogatory words ( such as gay / trap ) in a game chat.

Also ;

1 minute ago, NekroArts said:

On the ToS under "Legal Agreement"

These Terms of Use constitute a legal agreement between you and Digital Extremes. Your use of the Website acknowledges that you have read, understand and agree to the terms and conditions of this Document, and your agreement to comply with the Privacy Policy and any Rules of Conduct posted on the Website or otherwise provided to you by DE and the End User License Agreement (“EULA”) applicable to the Game or other software DE may provide in connection with the Use/Service.

Guidelines

chat_window.JPG

Region Chat clearly says " No profanity " to warn people in some way , yes its not a clear indication but shouldn't be ignored tho.

From Guidelines ; " 4) PROFANITY – Keep it clean people! Any amount of swearing and/or vulgarity, even if censored, will not be tolerated. "

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i was respectful

the word gay as far as i know is NOT profane, and as it was a response and question at same time was not spam.

 

"i guess you can go watch gay porn on youtube cause they think you are gay?

as a response to this troll or person asking "youtube is sending me gay porn to watch what do i do?"

in a court a law your gonna have a real hard time even answering that in fact...the only reason you get the first poster cause it was not only time he said it but was worded differently. Also having just come into the chat you see me respond to another user whom needed help about getting frame parts and my response to use assassination missions....

 

now which of us is violating terms of service.You might have DE add a term spam/profanity "baiting" .that is what that other user was dong is trying to get others users banned from chat and thus the game like me.

 

seriously they have made a mistake and all your trying to do s trip me up to look like a bad person when i was not and its very easy to see i am not.

 

p.s. i got time i cant play the game no more cause i cant speak ....

 

p.s. on terms a service right there i see no area that says the word GAY is offensive nor spam, again they have made a mistake and i am calling em on it....

legally i did nothing wrong nor in any shape way or form in a terms of service....if the user before me was spamming such comments....then thats on him , i did not spam nor use profranity...perhaps we need this to go a bit more viral to have the real issue here solved like facebook and a few dozen streamers that know i just had this surgery ....perhaps im ht right person DE made the mistake with to get this issue fixed?

you realize that the provincial leader of ontario where DE is located is in fact gay....wonder how she would feel about a chat baning use of term gay in a non profane non spam way as i did?

you see why this needs to get fixed....what if she came into the game and someone in chat said , im glad the first female gay provincial leader came to play our game....and then got suspended....haha

 

 

 

 

 

Edited by chronoss2008
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This thread will not end well. Now it's just a matter of time when Drew will get here. The thing is, there is no reason to use words like 'gay' in the chat. And it's a fact that Mist people use this word to insult others. That's why you hot punished. It's not important if you think it's no insult.

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i just posted one to you and iill add i get punished for response that was not spam and not profane...you cannot under ontario canada law call the word gay profane and thus cant make terms of service banning such a word ( look all i want is my clan and squad chat restored keep region chat forever banned i dont care any more , no more need of me or oanyone to help others in any shape way or form ) and i bet that person is laughing at all of us for what its caused

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Just now, ThousandLights said:

LGBT, queer wasn't added in profanity filter as I recall. You just can use way more words.

yet im suspended form chat

so they made a mistake fix it...it wasn't me spamming it wasn't me trying to whatever....all i did was like respond..

 

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2 минуты назад, chronoss2008 сказал:

i just posted one to you and iill add i get punished for response that was not spam and not profane...you cannot under ontario canada law call the word gay profane and thus cant make terms of service banning such a word ( look all i want is my clan and squad chat restored keep region chat forever banned i dont care any more , no more need of me or oanyone to help others in any shape way or form ) and i bet that person is laughing at all of us for what its caused

If they used any profanity words included in list, they are under banhammer as much as you so at least for a week they won't disturb anyone.

Edited by ThousandLights
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1 минуту назад, chronoss2008 сказал:

yet im suspended form chat

so they made a mistake fix it...it wasn't me spamming it wasn't me trying to whatever....all i did was like respond..

 

I said which words you can use INSTEAD of gay to avoid bot trigger. So you can escape ban next time. I suggest solution. You suggest complain. Also youtube is not porn recource.

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theni want my money back as i said ....i had teeth surgery and cant talk ....so they just removed my only communicator means due to not telling me or showing me there word ban list , and having gay as a banned word could be asking for actual legal trouble , and thank that other guy that's called me so far stupid and threatening with some guy who will show up....as to why my head is now moving to legal issues regarding why other chats in games DO NOT DO THIS.

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