KuramaKitsune Posted October 28, 2018 Share Posted October 28, 2018 (edited) while playing warframe, the WHOLE pc will just poof blink OFF no warning instant off this doesnt happen in ANY other game or program ive rechecked drivers ive replaced the 4 sticks of ram ive rechecked and optimized the warframe installation windows SFC scannow comes back clean thermals are nominal on cpu and gpu i dont feel like this is a hardware issue, playing at 1080p with V-sync (trust me the system is not stressed) the system runs A-ok on stresstest loops from 3dmark firestrike and time spy assassins creed and tomb raider run maxed out. the max while stress testing benchmarks ive seen was cpu 70'c and gpu about 65'c ish new pc build gtx 1080 i7-8700k 16gb ram ssd c drive 800Watt gold rated psu Edited October 28, 2018 by KuramaKitsune Link to comment Share on other sites More sharing options...
0 Loza03 Posted October 28, 2018 Share Posted October 28, 2018 Has this happened multiple times? If not, it might have been a coincidental power failure. I assume it has happened multiple times and that's why you're posting, but I'm just trying to cover the obvious bases first, sometimes they get overlooked. Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 28, 2018 Author Share Posted October 28, 2018 Just now, Loza03 said: Has this happened multiple times? If not, it might have been a coincidental power failure. I assume it has happened multiple times and that's why you're posting, but I'm just trying to cover the obvious bases first, sometimes they get overlooked. every time we play warframe pretty much today we were playing a couple hours no issue till now the fastest time was within about 10 minutes of play Link to comment Share on other sites More sharing options...
0 Loza03 Posted October 28, 2018 Share Posted October 28, 2018 Just now, KuramaKitsune said: every time we play warframe pretty much today we were playing a couple hours no issue till now the fastest time was within about 10 minutes of play Just letting you know, I'm not that good at problems like this, I'm mostly trying to determine as much information as possible for the people who can help you, as this seems like a serious issue, so I'll do what little I can to help resolve it. That being said, was there any common links? You said there was no warning, but were you doing the same kind of activity? Secondly, will your computer turn on immediately afterwards? I've never heard of a glitch turning off the computer before, so there could still be a chance it's an unlucky coincidence it always happens when playing Warframe. Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 28, 2018 Author Share Posted October 28, 2018 seemingly random mix of weapons and frames and locations its NOT a blue screen of death it just clicks Completely off the pc i need to press the power button to restart Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 28, 2018 Author Share Posted October 28, 2018 ran intel burn test, cpu temps are fine also no stability issues Link to comment Share on other sites More sharing options...
0 LarryYourWaiter Posted October 28, 2018 Share Posted October 28, 2018 Despite the above tests, I’m going to go with an auto shutdown from overheating - or if not actually overheating, the sensor is telling the computer it is... do you have any other high stress games you could try out? Play something else for an hour with high demands on your system. See if that does it too. i can’t see any direct bug or glitch from any game that could shut off your power. The game’s influences on your system don’t extend to power switches. Link to comment Share on other sites More sharing options...
0 actuallyVile Posted October 28, 2018 Share Posted October 28, 2018 You might be able to view the reason for the shutdown with this free little tool http://www.nirsoft.net/utils/computer_turned_on_times.html Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 1 hour ago, -AxHx-Vile said: You might be able to view the reason for the shutdown with this free little tool http://www.nirsoft.net/utils/computer_turned_on_times.html good plan, but ive checked the event log, and it seems the shutdown is SOO sudden that it does not write an error in the log even,,.,.. im replacing the psu with a seasonic ssr-1200PD just for shts and giggles Link to comment Share on other sites More sharing options...
0 actuallyVile Posted October 29, 2018 Share Posted October 29, 2018 6 hours ago, KuramaKitsune said: good plan, but ive checked the event log, and it seems the shutdown is SOO sudden that it does not write an error in the log even,,.,.. im replacing the psu with a seasonic ssr-1200PD just for shts and giggles Damn, I was really hoping the log would tell you more. My other thought would be the PSU yeah, though I would expect it to also fail in various other scenarios you've already tried. Bit stumped on this one. Let me know if replacing the PSU worked. If not I hope someone else will see this topic and have a (possible) solution. Good luck, Tenno. Link to comment Share on other sites More sharing options...
0 Lysithea.Nya Posted October 29, 2018 Share Posted October 29, 2018 Is your pc located near to you? If it is, static discharge between you and pc can easily send it to a shutdown, especially if you have metal case. Also you should check cable management and make sure nothing causes short circuits there. Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 well my buddy should have enough time today to play the game a few hours and see if its more stable now ill update sometime tonite Link to comment Share on other sites More sharing options...
0 hooperinius Posted October 29, 2018 Share Posted October 29, 2018 And it doesn't do this in other games like say the Witcher 3? And you use msi afterburner to watch temps in game so no overheat? Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 5 minutes ago, hooperinius said: And it doesn't do this in other games like say the Witcher 3? And you use msi afterburner to watch temps in game so no overheat? intel burn test, looped 3dmark other games 70c max cpu 65ish gpu warframe is the ONLY game tht causes ANY problems whatsoever (there are shadows that bug out in shadow of the tomb raider but that not anything) Link to comment Share on other sites More sharing options...
0 hooperinius Posted October 29, 2018 Share Posted October 29, 2018 Bizarre. Bad power supply is my first thought. Anything 500w should be enough for your setup. Seasonic or Antec bronze on up. I hate problems like that because it's hard to diagnose. Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 (edited) 4 minutes ago, hooperinius said: Bizarre. Bad power supply is my first thought. Anything 500w should be enough for your setup. Seasonic or Antec bronze on up. I hate problems like that because it's hard to diagnose. the last psu was a Raidmax rx-850-ae gold honestly, 400 watts would run the cpu and a single 1080...(depending on the 1080, and stock cpu) the psu in question worked just fine on the old mobo and cpu for a handfull of years up till i upgraded my buddy last week Edited October 29, 2018 by KuramaKitsune Link to comment Share on other sites More sharing options...
0 (PSN)Cargan2016 Posted October 29, 2018 Share Posted October 29, 2018 sounds like possibly having a memory leak issue and should maybe try uninstall reinstall of wf to get a fix of whatever file error causing it. as it sounds like wf using up resorses and not letting them go like normally would till none left and causes whole thing to crash Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 7 minutes ago, (PS4)Cargan2016 said: sounds like possibly having a memory leak issue and should maybe try uninstall reinstall of wf to get a fix of whatever file error causing it. as it sounds like wf using up resorses and not letting them go like normally would till none left and causes whole thing to crash well ive rechecked the install files, but in other strange cases, a full delete and reinstall never hurts. will do now. Link to comment Share on other sites More sharing options...
0 (PSN)Cargan2016 Posted October 29, 2018 Share Posted October 29, 2018 1 minute ago, KuramaKitsune said: well ive rechecked the install files, but in other strange cases, a full delete and reinstall never hurts. will do now. in strange things going on like this only thing to do is rule out one thing at a time till it stops. sometimes never really know what went wrong completely just know that X or Y fixed it because did those then it stopped Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 (edited) 2 minutes ago, (PS4)Cargan2016 said: in strange things going on like this only thing to do is rule out one thing at a time till it stops. sometimes never really know what went wrong completely just know that X or Y fixed it because did those then it stopped you got that right mate, new cpu new mobo 2 sets of matched ram new psu a full wipe and reinstall on a new install of windows new drivers if it dont work now, imma just put my exit bag on Edited October 29, 2018 by KuramaKitsune Link to comment Share on other sites More sharing options...
0 Aeruhat Posted October 29, 2018 Share Posted October 29, 2018 This almost sounds like an issue I had with my computer, though it would shut down when I started up any game I had. Turns out I had to replace my video card since somehow it had taken damage and almost burned itself out. Link to comment Share on other sites More sharing options...
0 (PSN)Cargan2016 Posted October 29, 2018 Share Posted October 29, 2018 if have any crash logs they could provide a clue also https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/ Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 (edited) 2 minutes ago, (PS4)Cargan2016 said: if have any crash logs they could provide a clue also https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/ yeah, nothing in the event logs it crashes literally so fast and hard, it dont have time to even register an error to the log Edited October 29, 2018 by KuramaKitsune Link to comment Share on other sites More sharing options...
0 actuallyVile Posted October 29, 2018 Share Posted October 29, 2018 (edited) 9 minutes ago, KuramaKitsune said: yeah, nothing in the event logs it crashes literally so fast and hard, it dont have time to even register an error to the log Since that doesn't log anything, here's a thought...have you tried a hardware monitor for temperatures and more? It might not actually be overheating, but it might still think it's overheating which something like this would notice:https://openhardwaremonitor.org/downloads/ You can let it log, even as much as every second. Then when it crashes/shuts down again, you might find something useful in it's log. This thing logs temperature, voltage use, etc etc for CPU, GPU and memory. And it's free. Hope it helps to give you some more info. Edit: Did a little test and suddenly shut down the program. But it updates the logfile at every interval, so a sudden shutdown should not negatively affect the log. Edited October 29, 2018 by -AxHx-Vile Link to comment Share on other sites More sharing options...
0 KuramaKitsune Posted October 29, 2018 Author Share Posted October 29, 2018 well my mates gotta get off work anytime now, we have swapped the psu and reinstalled the game itself since last go at it so we will see if its more stable now and ill report back Link to comment Share on other sites More sharing options...
0 (PSN)Cargan2016 Posted October 29, 2018 Share Posted October 29, 2018 if that doesnt fix it can get the hardware monitor as could be damaged or failing hardware component. inside of a pc is very fragile it takes no more than half a second of not thinking to ruin circuits inside a pc. so its not unheard of that someone thinking to save money working on it them selves reached in ungrounded and static electricity fries things. or that a professional accidentally forgets to ground and does it. and the monitor will give you idea whats failing or damaged if that turns out to be case Link to comment Share on other sites More sharing options...
Question
KuramaKitsune
while playing warframe,
the WHOLE pc will just poof blink OFF
no warning instant off
this doesnt happen in ANY other game or program
ive rechecked drivers
ive replaced the 4 sticks of ram
ive rechecked and optimized the warframe installation
windows SFC scannow comes back clean
thermals are nominal on cpu and gpu
i dont feel like this is a hardware issue,
playing at 1080p with V-sync
(trust me the system is not stressed)
the system runs A-ok on stresstest loops from 3dmark firestrike and time spy
assassins creed and tomb raider run maxed out.
the max while stress testing benchmarks ive seen was cpu 70'c and gpu about 65'c ish
new pc build
gtx 1080
i7-8700k
16gb ram
ssd c drive
800Watt gold rated psu
Edited by KuramaKitsuneLink to comment
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