Heavenly_Warlord Posted January 3, 2023 Share Posted January 3, 2023 This has been resolved. Link to comment Share on other sites More sharing options...
NovusNova Posted January 3, 2023 Share Posted January 3, 2023 The forums are unable to assist with account issues, including issues with payments. You will need to contact support by submitting a ticket as they are the only ones able to assist with this. Support: http://support.warframe.com/ Link to comment Share on other sites More sharing options...
CosoMalvadoNG Posted January 3, 2023 Share Posted January 3, 2023 No player can help you with that. I would appreciate it if you make use of the support system and please stop posting what looks like complaints in this section as only support employees can help you with your issue. Link to comment Share on other sites More sharing options...
Slayer-. Posted January 4, 2023 Share Posted January 4, 2023 2 hours ago, Heavenly_Warlord said: So, I bought the prime access for baruuk, the money was subtracted from my account and it didn't put it onto my account. I am absolutely furious with this and I would like a complete refund or I would like to get the prime access that I have payed for. Have you logged out or restarted the game to see if it's then delivered to you? Link to comment Share on other sites More sharing options...
BiancaRoughfin Posted January 4, 2023 Share Posted January 4, 2023 3 hours ago, Heavenly_Warlord said: So, I bought the prime access for baruuk, the money was subtracted from my account and it didn't put it onto my account. Check what payment method you used. Some payment methods may take more than a day to process. Dont directly assume its DE's fault if your transaction hasnt gone through correctly, there are dozens of things that could go wrong on both ends. Also, some times you need to log in order to update your account and receive the items. Link to comment Share on other sites More sharing options...
Question
Heavenly_Warlord
This has been resolved.
Link to comment
Share on other sites
4 answers to this question
Recommended Posts
Archived
This topic is now archived and is closed to further replies.