[DE]Taylor Posted March 27 Share Posted March 27 (edited) As mentioned in our Dante Unbound update notes, we have made significant changes to the market presence for Railjacks. With Update 35.5, all existing Market offerings for the Railjack were removed and replaced with a new Starter Railjack Bundle. For context, here is a cost and offerings comparison of the retired bundles, and the Starter Railjack Bundle. Retired Bundles: Railjack Captain’s Bundle (555 Platinum) Railjack, Nautilus, 4 x Crew Member Slots Railjack (400 Platinum) The New War Firepower Bundle (465 Platinum) Voidrig and Railjack New Bundle: Starter Railjack Bundle (175 Platinum) Railjack, 4 x Crew Member Slot, 4 x Components & Armaments Slots Given the significant reduction in cost, we will be running a script to refund price differences for those who purchased the Retired Bundles. While Railjack no longer has a standalone Platinum price, its new estimated cost is approximately 110 Platinum, so we calculated refund values based on that number. Here is a breakdown of the Platinum refund per bundle type: Railjack Captain’s Bundle: 290 Platinum refund (cost difference for the Railjack, as there was no discount applied to this bundle) Railjack: 290 Platinum refund The New War Firepower Bundle: 90 Platinum refund This bundle had a significant discount applied to it -- the easiest path was to reduce the cost to match that of the Voidrig (at 375 Platinum), meaning purchasers of this Bundle now essentially received the Railjack for free! Due to the added complexity of Cross Platform Save, the team is taking extra care in crafting the script, meaning it may take a few days after the update before we can run it. We will update this thread once it has run, and once it is completed. Thanks, Tenno! == UPDATE - APRIL 4 @ 12PM ET: The refund script is complete! Due to Cross Platform Save, there is an extra layer of complexity with this refund. If you purchased a Railjack on a certain and later Merged/Linked accounts using Cross Platform Save, you will only receive a refund if that Railjack purchase happened on your Primary Cross Platform Save Account. If you think there are issues with your refund, please contact our support team: support.warframe.com == UPDATE - APRIL 25 @ 11AM ET: A second refund script has been run for those who gifted the affected packs. Edited Thursday at 03:30 PM by [DE]Taylor update april 25 5 Link to comment Share on other sites More sharing options...
deltavids Posted March 27 Share Posted March 27 (edited) im in no rush take all the time you guys need to figure things out. im just curious, do i need to put i request for the refund in or is this automatically. just a question thank you Edited March 27 by deltavids Link to comment Share on other sites More sharing options...
[DE]Megan Posted March 27 Share Posted March 27 40 minutes ago, deltavids said: im in no rush take all the time you guys need to figure things out. im just curious, do i need to put i request for the refund in or is this automatically. just a question thank you It's retroactive - no need to reach out! 6 Link to comment Share on other sites More sharing options...
OddOde Posted March 27 Share Posted March 27 do we get refunded from gifting others the bundle? Link to comment Share on other sites More sharing options...
Chrissyhailfire Posted March 28 Share Posted March 28 I'm hoping that the refund will be on the platform it was bought on. Hopefully, it can be found out easily enough. Link to comment Share on other sites More sharing options...
deltavids Posted March 29 Share Posted March 29 On 2024-03-27 at 12:56 PM, [DE]Megan said: It's retroactive - no need to reach out! okay thank you!!!! Link to comment Share on other sites More sharing options...
(PSN)DrNicket Posted April 2 Share Posted April 2 I'm looking forward to this. Thank you in advance. Also, on PSN, since I bought the railjack, is there a way I can still earn the trophy for building it? Link to comment Share on other sites More sharing options...
UNO168 Posted April 3 Share Posted April 3 a rare sight to see in this day and age, reducing price for cashshop item and provide platform wide partial refund. let us know via in-game bulletin when it goes live maybe? Link to comment Share on other sites More sharing options...
[DE]Taylor Posted April 4 Author Share Posted April 4 On 2024-03-26 at 8:33 PM, [DE]Taylor said: As mentioned in our Dante Unbound update notes, we have made significant changes to the market presence for Railjacks. With Update 35.5, all existing Market offerings for the Railjack were removed and replaced with a new Starter Railjack Bundle. For context, here is a cost and offerings comparison of the retired bundles, and the Starter Railjack Bundle. Retired Bundles: Railjack Captain’s Bundle (555 Platinum) Railjack, Nautilus, 4 x Crew Member Slots Railjack (400 Platinum) The New War Firepower Bundle (465 Platinum) Voidrig and Railjack New Bundle: Starter Railjack Bundle (175 Platinum) Railjack, 4 x Crew Member Slot, 4 x Components & Armaments Slots Given the significant reduction in cost, we will be running a script to refund price differences for those who purchased the Retired Bundles. While Railjack no longer has a standalone Platinum price, its new estimated cost is approximately 110 Platinum, so we calculated refund values based on that number. Here is a breakdown of the Platinum refund per bundle type: Railjack Captain’s Bundle: 290 Platinum refund (cost difference for the Railjack, as there was no discount applied to this bundle) Railjack: 290 Platinum refund The New War Firepower Bundle: 90 Platinum refund This bundle had a significant discount applied to it -- the easiest path was to reduce the cost to match that of the Voidrig (at 375 Platinum), meaning purchasers of this Bundle now essentially received the Railjack for free! Due to the added complexity of Cross Platform Save, the team is taking extra care in crafting the script, meaning it may take a few days after the update before we can run it. We will update this thread once it has run, and once it is completed. Thanks, Tenno! == UPDATE - APRIL 4 @ 12PM ET: The refund script has begun! Due to Cross Platform Save, there is an extra layer of complexity with this refund. If you purchased a Railjack on a certain and later Merged/Linked accounts using Cross Platform Save, you will only receive a refund if that Railjack purchase happened on your Primary Cross Platform Save Account. If you think there are issues with your refund, please contact our support team: support.warframe.com Quoting for vis! Link to comment Share on other sites More sharing options...
Skirion_ Posted April 4 Share Posted April 4 What happens if we gifted one of these bundles to another player? Right before patch dropped I gifted one to a friend of mine Link to comment Share on other sites More sharing options...
Strengthinone Posted April 14 Share Posted April 14 Can I make a ticket for myself due to how I had purchased the Railjack for a friend of mine? TIA Link to comment Share on other sites More sharing options...
Kacela Posted April 17 Share Posted April 17 (edited) Edit: Just saw that I bought the Railjack Instant Access Pack via Steam. Well sucks to be me. Edited April 17 by Kacela Link to comment Share on other sites More sharing options...
[DE]Taylor Posted Monday at 08:55 PM Author Share Posted Monday at 08:55 PM On 2024-04-14 at 1:24 PM, Strengthinone said: Can I make a ticket for myself due to how I had purchased the Railjack for a friend of mine? TIA We are running a script this week to refund gifters. Thank you for the call out! 2 Link to comment Share on other sites More sharing options...
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