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[DE]Sam

Warframe Staff
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About [DE]Sam

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  1. Hello, Tenno! If possible, can you collect logs from the launch screen? You can do this by tapping the top-centre of your screen when loading, allowing you to save logs to your device. For a total guide, see here: From there, you can attach it to a Support Ticket at support.warframe.com. Alternatively, you can DM a Google Drive file through the Forums here. Thank you! Then, we can do our best to resolve the issue and get to the bottom of it.
  2. Howdy! We're investigating the issue and working to resolve it. Thank you, and please stay tuned!
  3. Howdy! Thank you for the report! We're investigating this issue and working to resolve it - please stay tuned for a fix!
  4. Hello! We're investigating the Komi Board! Stay tuned while we work to resolve this issue. Thanks!
  5. Hello! This issue should be resolved with today's Hotfix! Fixed only the first round of Exolizers spawning in the Void Cascade stage of the Angels of Zariman Quest, preventing players from progressing in the Quest.
  6. Hello! This issue should be resolved with today's Hotfix! Fixed freezing when selecting a node during “The Wild Hunt” section of The New War Quest.
  7. Hello! We'd like to get to the bottom of this crash to resolve it. If possible, can you send us logs so we can try to get a bigger picture? You can get logs by tapping the top centre of your screen and saving the file to your device. From there, you can attach it to a Support Ticket at support.warframe.com. Alternatively, you can DM a Google Drive file through the Forums here. A fuller guide to all of the above is here: Thanks!
  8. Hello! This issue is known, and we're currently working to get it fixed!
  9. Hello again! We have resolved the issue on our end, and it'll be included in a Hotfix soon this week - the Archon Hunt part of The New War Quest should no longer freeze your UI when the Hotfix deploys!
  10. Hello! This issue is currently being actively investigated. Working to get to the bottom of it! Thank you!
  11. Howdy! We're aware of this issue and are currently investigating it - the conversation is active on resolving this. Thank you for your patience!
  12. Hello! Our Cert submission issues have been resolved - Dante Unbound for iOS is now live! Thank you for your patience as we worked through this issue.
  13. Hello! Unfortunately, Dante Unbound for iOS is temporarily on hold due to Cert submission issues. Logging into iOS if you've linked your iOS account to another platform is disabled until iOS can receive the update. For a more extensive write-up, you can check this PSA here: I apologize for the inconvenience. We're working hard to get Dante Unbound on iOS as soon as possible, and the PSA above will have the necessary updates to when we resolve this issue.
  14. Hello! If possible, you can tap the top centre of your screen to automatically pull up logs anywhere in-game. Once you can save those to your device, you can follow the instructions in the post Corey linked above, or below here: Sending Digital Extremes Your Logs Visit Warframe Support support.warframe.com Log in using your Primary Warframe Account Select “Submit a request” in the top right of the web page Select “Logs and Metadata” Use the Subject & Description to explain your issue with as much detail as possible Under “Category” select Files/Logs requested in Forums Drag your Logs onto the ‘Attachments’ field of the support ticket. Hit “Submit” Let me know if you have further issues so I can best help!
  15. Hello! To provide some extra clarity: if you've already linked your iOS account to another platform, you'll be unable to log in and play on iOS Warframe as Cross Platform Save functionality is temporarily disabled for the iOS platform.
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