fr4gb4ll Posted November 23, 2016 Share Posted November 23, 2016 13 hours ago, Harutora-Joushiro said: you need some professional help. lmao - maybe i'll meet you there, for you seems to be a regular... but enough derailing. Link to comment Share on other sites More sharing options...
-Kai-CL- Posted November 24, 2016 Share Posted November 24, 2016 somehow its fixed itself. i can login now without any problem. maybe u guys should try loggin in. hope u guys get fixed too Link to comment Share on other sites More sharing options...
RavenCorella Posted November 25, 2016 Share Posted November 25, 2016 (edited) @[DE]Taylor , is it possible for the support team to manually whitelist people's IPs? I can connect on the forums at all times (But then again it kept me logged in here so I've no idea what happens if I log out), yet I can't access the game and main website, I tried writing a support ticket which of course redirects me to logging in which fails without a reasonable explanation. "Login failed" is all I got, but I'm 100% certain the information was valid. Sometimes, the site won't even load and the connection is blocked as soon as I attempt to reach the site. I've tried the 10 steps listed under your Support section for launchers and none of it worked. Either way, since I can't really make a support ticket, I'm kinda doomed. Edited November 25, 2016 by RavenCorella Link to comment Share on other sites More sharing options...
XRaidriaRX Posted November 25, 2016 Share Posted November 25, 2016 (edited) We On 8.11.2016 at 5:24 PM, XRaidriaRX said: Well , the problem was fortunately solved by some hotfixes . I just relogged in day later . Do u still have that issue ? Ok, guys ! The problem appeared again. Can't log in caz " wrong info " , All my mates have similar issue . So , waitin' for another hotfix... Edited November 25, 2016 by XRaidriaRX Link to comment Share on other sites More sharing options...
2nd_Squad_Captain Posted November 25, 2016 Share Posted November 25, 2016 we deserve at least some kind of reward for not being able to login for a week just when the new stuff came out right? some of us might get kicked out of clans too... Link to comment Share on other sites More sharing options...
XRaidriaRX Posted November 25, 2016 Share Posted November 25, 2016 Well, I don't know what is happenin' I couldn't see any reactions and replies from DE for that 'login failure' issue . Lots of people here can't get in the game properly . But nothing changes . I don't even sure , will anyone see this topic or no. The hotfix with ash and some stuff n fixes has just come but the problem is still there... Ehh... Confused Link to comment Share on other sites More sharing options...
mahoraz Posted November 26, 2016 Share Posted November 26, 2016 On 22/11/2016 at 10:26 PM, [DE]Taylor said: These forums also use the same login system, but you are able to access it. Some players have been able to submit tickets, which is why I asked. these forums also use a cookie based login system.... i used a VPN to login to the forums and got it to create the cookie that keeps me logged in so i can access it even without the VPN itself being on. If i sent you my original IP as text with a support ticket, the admins would reject it because the origin IP does not match the sent IP (i could send any IP i wish and claim it was blocked, even a REAL blacklisted IP). Link to comment Share on other sites More sharing options...
Badgerzzz Posted November 26, 2016 Share Posted November 26, 2016 Adding myself to this thread although I posted on the other log in one. just hoping DE notice as I cant submit a ticket. Link to comment Share on other sites More sharing options...
Kateikyo Posted November 27, 2016 Share Posted November 27, 2016 Well i'm joining the club ! *yay* Got this problem yesterday at around 7pm i disconnected after seeing my new born kavat reseting after every mission i did with him since then can't reconnect normaly... I'm hoping this issue can be fixed soon . Link to comment Share on other sites More sharing options...
schwagerling Posted November 27, 2016 Share Posted November 27, 2016 Omg rlly so sad cmon rlly no one did something wrong and then they give band round so can alot of poeple play anymore and we got no chance anymore for that event rlly sad ? Link to comment Share on other sites More sharing options...
ShadIntensifies Posted November 27, 2016 Share Posted November 27, 2016 Any good VPNs? Link to comment Share on other sites More sharing options...
Badgerzzz Posted November 27, 2016 Share Posted November 27, 2016 (edited) 3 hours ago, Kateikyo said: Well i'm joining the club ! *yay* Welcome to the club. More members needed then we might actually get noticed. Edited November 27, 2016 by Badgerzzz typo Link to comment Share on other sites More sharing options...
Badgerzzz Posted November 27, 2016 Share Posted November 27, 2016 just used my phone to raise a ticket. no idea why i never tried that earlier. Link to comment Share on other sites More sharing options...
Harutora-Joushiro Posted November 28, 2016 Share Posted November 28, 2016 Took just about a week to get IP Blocked again..wonderful....ALL HAIL VPN!!! Link to comment Share on other sites More sharing options...
RavenCorella Posted November 28, 2016 Share Posted November 28, 2016 Well, there goes my plan to buy stuff during the sale. I've had the same issue for well over 3 days now and since my IP is static I can't do S#&$. I wonder if DE plans to let this go on for another month, perhaps they don't care about the minority-... hm. Link to comment Share on other sites More sharing options...
Badgerzzz Posted November 28, 2016 Share Posted November 28, 2016 Had a reply from support. They advised me of backlog which is not unreasonable but they also asked me to confirm I still had an issue for them to look into. I cant say I am very happy. Link to comment Share on other sites More sharing options...
5daysbroken Posted November 28, 2016 Share Posted November 28, 2016 I'm on over 7 days with this issue. a VPN worked for a single day last Tuesday. Since then can't get on with any different IP or anything, Created a second account which is this one, and it works fine. Support just gives me a run around full of crap. I initially was told use a vpn, messaged again when that didn't work and got told to verify game cache, which matters so much when I can't even log into the website. This morning I got told again it's an IP block, use a VPN despite specifying I can't connect with any connection, Phone, my connection, VPN, Tried using my parents network when I was there over the weekend and still couldn't login to the site. but it's an IP block. Link to comment Share on other sites More sharing options...
Darklord_Tou Posted November 29, 2016 Share Posted November 29, 2016 (edited) On 11/22/2016 at 0:25 AM, [DE]Taylor said: Hey guys, I'm so sorry that you're all experiencing this. As of this moment, this issue should only be affecting your account for 24 hours - if you receive a "IGNORED TAR" error message, wait a day and it should be fixed. If you still don't have access after 24 hours, you'll unfortunately have to use a VPN to access the game until we can work out the kinks in our fix. We are aware of this issue and we are looking for a solution, so your patience in this time is really appreciated. Hopefully the affected accounts will have access returned to them soon. Thanks Tenno. welp this issue is back again was able to play for a day or two... GG guyz. EDIT:This is the first game i see that actualy tells you to use vpn to play the game wtf guyz. Edited November 29, 2016 by Darklord_Tou Link to comment Share on other sites More sharing options...
Badgerzzz Posted November 29, 2016 Share Posted November 29, 2016 (edited) Just logged in. Assuming DE Nate fixed this after my email reply. Thank you. Just off to work so hoping that it will still work when I get home. If it does I will let support know it is resolved. I had not been able to log in since Thurs 24th late pm UK time if that helps anyone locate a specific issue. Turns out this was wrong. Was a coincidence it started working as this afternoon I got this support reply. "Unfortunately this is a part of the IP protection that is enabled for the Warframe Servers and is a completely automated system. All of these bans are temporary, but Support does not have a means of sharing how long these bans can be, or removing them manually. In the mean time, using a fast and reliable VPN for your area can be a temporary fix until the ban is lifted from your IP. I would suggest trying once each day to login to Warframe so that you know when the ban has been lifted. Sorry that I can't be of more help in this situation :(" Edited November 29, 2016 by Badgerzzz additional information Link to comment Share on other sites More sharing options...
--RV--Logan Posted November 29, 2016 Share Posted November 29, 2016 This is my 2nd day with the mentioned issue,I've tried every possible way to solve it but i failed so I think i'm going to create another account just for submitting a ticket to the TS, Link to comment Share on other sites More sharing options...
Mojhe1 Posted November 29, 2016 Share Posted November 29, 2016 (edited) Yey I have same issue and it's just after I got 250 day reward... Would send support ticket If I could Log in into Main Warframe site. Was able to log in yesterday using mobile phone as hotspot but it's not reliable becouse i have poor mobile connection in the area. @[DE]Taylor I'm awaiting reply. Edited December 1, 2016 by Mojhe1 Link to comment Share on other sites More sharing options...
heskaroid Posted November 30, 2016 Share Posted November 30, 2016 (edited) Well this problem has returned, I highly recommend looking into this and see if there's a way in fixing it. @[DE]Taylor Edited December 1, 2016 by heskaroid Link to comment Share on other sites More sharing options...
heskaroid Posted December 1, 2016 Share Posted December 1, 2016 Still persisting, come on, it shouldn't take that long to fix it :/ Link to comment Share on other sites More sharing options...
Dailus Posted December 2, 2016 Share Posted December 2, 2016 Can anyone add me to the Tar - Pit error club? *sigh* cannot login on website neither game. Gladly i just remember to auto login on forums so that allow me to write this way. Will try the CCleaner Tip and see how it goes. But i wish we can get soon a smoother solution to this issue. Cheers to all the Tenno with the same problem. Link to comment Share on other sites More sharing options...
mintysm Posted December 2, 2016 Share Posted December 2, 2016 same here , this is 3rd i still cant login Link to comment Share on other sites More sharing options...
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