Eycaj

Yeah, except it's not lol Based on the automated support ticket responses, DE knew this would be a large issue, but the company is more concerned with people potentially duplicating virtual items than they are with assisting veteran players in securing their hundreds of hours of progress on other accounts. You've employed a half-baked system to accomplish a buzz-word marketing goal you haven't put in the effort to make an actual reality. Don't advertise this as something that it isn't DE. You've made merging available for the individuals who didn't try out your cross-platform system. Meanwhile, all of us who did engage with it did so without knowing it would have significantly greater consequences than rewards. You could seek solutions that might be slightly more inconvenient but would be of great assistance to veteran players. Unfortunately, your lack of communication and/or transparency on this matter, as well as false marketing statements like the title of this post, show that the greater part of the company just doesn't care if veteran players are helped. It's a shame to see your Community Management team being forced to put on blinders and ear muffs to ignore the countless posts of players with ~1-minute playtime console-linked accounts. Instead of expressing compassion, or at least employing some kind of reparation for those you are unwilling to help by employing more strenuous strategies for merging options, you just pretend you don't see them. You withhold a proper explanation, or even just a simple acknowledgment on a Dev Stream because it would notify more of the community of those being screwed over. I get it. It's just business. It's smart to put your head down and wait for the storm to blow over, as there are plenty of players amongst the crowd of us who sought to come back to the game on the announcement of the merges that will give in, link their accounts, wipe their history with the game from another platform, and grind back everything they can. Why waste the resources on developing a better solution "For all players," when you can just lie and have effectively the same result for less effort?

I'm also experiencing this issue. I walked away from Warframe after being a veteran of roughly 6-7 years because I burnt out trying to regrind everything I had on Xbox. When I transitioned to PC, after playing on Xbox for about 4-5 years, they had previously made statements indicating that account merges would never be possible due to platform restrictions. This is why I felt comfortable transferring my newly made PC account to the Switch, just in case I wanted to play the game while on vacation/business trips, though that never happened. I only launched the game on Switch one time, but I still did it with full confidence that I was supporting DE in their endeavor to reach new platforms. It felt like I was helping them reach new audiences, even if I didn't actually use the cross-platform feature at all. I even remember thinking, "Maybe this will help them figure out how to do merges at some point..." LOL Low and behold, they're now possible, but because I wanted to check out their new shiny cross-platform save feature on the Switch YEARS ago, I must either moan and complain until an acknowledgment is made, or choose to completely erase my history with the game on Xbox. I've been slapped in the face by the same company I thought I was supporting. Logically, I understand that some things are more complicated to accomplish than they're worth, but my recently renewed interest in the game has been completely soured by this false hope they've given out. If my time invested is not worth the technical effort it would take to administer methods that can successfully merge these accounts, then I can't imagine they value any of the time I have, or would have, put into the game on PC. They've created a half-baked solution to a fundamental problem in their ecosystem. They seem to have just assumed it would go over well, or that the vocal minority of us that suffer as a result will be too few to have any impact on their day-to-day operations. Unfortunately, this is very likely to be true, so I can't imagine we will ever see solutions for this that benefit all players. It's always been like pulling teeth with this company to include features/adjustments that the community wants/would benefit from. After all, for every one of us that leaves the game because of how they've neglected those that previously migrated, there will be two more that spend time, money, and effort regrinding what is still available. As a business, that's a loss they're going to be more than willing to take. At the very least, I'm glad this happened before I got sucked back into playing Warframe again. Now, it's so much easier for me to go be a drop in the bucket for some other company that does a better job of maintaining the illusion of player respect.