Bought Mesa Pack, didnt recieve platinum!

[H445H1M]

So i purchased the Mesa Prime Pack (Shooting Gallery) 2 days ago. I didn't receive the platinum from the pack.. However i did receive Mesa Prime and all the weapons that come with the pack... The next problem is NOW my account is temp suspended because I have -374 Platinum?? wtfff ? Guys I need help, Support takes years to reply so i thought id ask on here. And yes, iv'e heard about people that have unlegit plat and get negative in return, and just to tell you i ain't one of those people (Unless the recent people i traded with gave me unlegit plat whilst trading). 

BUT MOST IMPORTANTLY WHERE THE **** IS MY MESA PRIME PACK PLAT! wow.

http://prntscr.com/m1v2f8

Edited January 1, 2019 by H445H1M

[Wyrmius_Prime]

Send a support ticket, there's no other way unfortunately. https://digitalextremes.zendesk.com/hc/en-us

Edited January 1, 2019 by Wyrmius_Prime

[H445H1M]

1 minute ago, Wyrmius_Prime said:

Send a support ticket, there's no other way unfortunately. https://digitalextremes.zendesk.com/hc/en-us

I have, its been 2 days, i'll keep waiting I guess.

[RustGear]

5 minutes ago, H445H1M said:

I have, its been 2 days, i'll keep waiting I guess.

holidays, i had to wait a couple of days when my account got locked due to someone gaining access, i wish they would at least send you an email telling you why your account got locked

[H445H1M]

5 minutes ago, RustGear said:

holidays, i had to wait a couple of days when my account got locked due to someone gaining access, i wish they would at least send you an email telling you why your account got locked

Exactly man, I want to know what they have to say about this..

[Alcatraz]

Make sure your card wasn't declined, or you had enough to cover it. Don't bother quoting me either, I can't help you, only leave a thought to a reason.

[H445H1M]

It's been 3 days since I contacted Warframe Support desk. I know it's holidays but still... how long do I need to f***ng wait. 

Edited January 2, 2019 by H445H1M

[(PSN)Apoleon_amarr]

From 1 day to 3 weeks

[WhiteMarker]

You already made a trade, and people told you to wait for an answer.
What point is there to make another thread? This will get you nothing.

And going by your attidute here and in the other thread, I can only hope you were nice in the ticket.

[H445H1M]

16 minutes ago, (PS4)ZERO_ghost90 said:

From 1 day to 3 weeks

....for real wtf..

[(PSN)Apoleon_amarr]

hace 3 minutos, H445H1M dijo:

....for real wtf..

Just in case, what is your problem exactly? Maybe is something that can be easily fixed

[yetanbei]

holidays , i got my  excalibur umbra , then one hour later ,i found umbra intensify losed ......

i hate holidays ...even more

[(PSN)Apoleon_amarr]

Thats bad, sadly can only be fixed by support, but maybe a filter in your mods is activated and you cant see it, if not, just wait it out

[Shalath]

19 minutes ago, H445H1M said:

....for real wtf..

Support are buried under Fortuna tickets but as long as the ticket had the correct classification it should get prioritised accordingly.

[Guest]

49 minutes ago, H445H1M said:

It's been 3 days since I contacted Warframe Support desk. I know it's holidays but still... how long do I need to f***ng wait. 

It can take up to one month, depending on the urgency of the issue.

Edited January 2, 2019 by Guest

[H445H1M]

1 minute ago, Pr1A said:

It can take up to one month. Depends on the urgency, of course.

My account is locked, I have negative platinum, and also I bought Mesa Prime pack (2nd one) and didn't get the plat (2.6k) for it. Pretty urgent.. lol 

[WhiteMarker]

1 hour ago, H445H1M said:

My account is locked, I have negative platinum, and also I bought Mesa Prime pack (2nd one) and didn't get the plat (2.6k) for it. Pretty urgent.. lol 

What was your negative plat? If it was something like -3k, then you don't get the 2.6k from the prime access directly. Your plat will just go to -0.4k plat...

Anyways, just wait. Ranting in the forums will just get you a punishment. I don't think that's worth it.

[(PSN)Seratronix]

Been selling any high priced items or rivens for plat in the trade chat?

 

Or using 3rd party plat selling/buying sites

Edited January 2, 2019 by (PS4)sarahsaurusx2014

[(NSW)Drakkoviin]

i know the feels i have 2 open tickets one is 1 month and the other is close to get a month as well but ima wait sadly thats all we have to do