"Given username does not exist" error [Resolved]

[GourangaPL]

It happens with like 1 player per 5 tries but when i invite them says "given username does not exist", when they invite me it works, however when they invite we must go to their dojo or maroo, if they invite and then i try get them to my dojo it gives them error "can't recieve dojo information"

[T1M3W4V3]

Same -

Keeps booting squad members from lobby (orbiter)

Cannot retain squad members long enough to start missions without them being kicked.

"given username does not exist" pretty consistent.

Also when inviting from recruit chat has same "username does not ....etc".

Tried inviting a few other Tenno, initial invite works but same results every time. Kicked then random squad member username does not exist.

The usual workaround "invite via profile invite button" but then randomly booted each squad member after 1-5 mins in lobby

Random matchmaking is working perfectly fine as long as I'm not inviting or invited.

Edited September 30, 2022 by T1M3W4V3
More info and comparison between invite/public matchmaking

[mark109]

The same problem exists with me

[Brianwugoodjob]

For me, no matter which side invites, the error "given username does not exist" pops up

 

[magenta_devil]

same stuff here, hope they fix this fast

Edited September 30, 2022 by magenta_devil

[Ragnar1721]

When i want to invite someone it says "Given username does not exist". Anyone else experiencing the same problem?

[Ruwr]

+ same problem here with two of my clanmembers

Most educated guess its because of Yesterday with the cross-play
One of our members has the same email on Console and PC with the same username.
Possibly a merging problem????


Edit: Seems that the console player is Not the problem.
I've relogged, and the user without a console account has this problem
The console player Does Not.


The player that wasn't able to be invited, Hosted the group and now after a relog was able to invite us both.

Edited September 30, 2022 by Ruwr

[cata1yct]

yes its been happening a lot. DE needs to fix this asap

[Snixy]

having the same problem for two days. I hope it will be fixed fast.

 

tried relog over and over and it won't help.

Edited September 30, 2022 by Snixy

[TheVeryPulseOfTheMachine]

What the F is wrong with this game? just now, I'm trying to buy something on WM, 6 times in a row from 6 different sellers the system tells me username doesn't exist. I coppied the message straight from WM site.

This happens a lot lately, not just today, I'm on PC platform.

At first, i thought some of them might changed their names and not yet update their profile on WM, but now i realized that is not the CASE!!!

I found some good deals on something but I CAN'T SHOOT A MESSAGE TO THE SELLER!!!!!!!

Edited September 30, 2022 by FleshJuicer-NKMEXE

[BuzzBomb8]

Until DE fixes this, you can get rid of this by going into your options > system> turn off cross platform play.

[Syrethyst]

now i have issues with inviting people as well. game tells me their username doesn't exist

[LHKENG]

5 hours ago, Syrethyst said:

now i have issues with inviting people as well. game tells me their username doesn't exist

I'm facing same issues.

also my chatting channel also have problem. cant received any word / message frm other player.

haiz...

[PinkyPonky]

Happens to me too. Sometimes when its working back again without relogging the ping is way too high than usual. 

[KVenom]

Using chat to invite a person to dojo can result in the "wrong username" error. This can be bypassed by getting invited by this person into your squad then inviting them to your dojo throwugh "recent players" tab in "Friends" menu. Still, a bug is a bug, gotta report.

Edited October 1, 2022 by KVenom

[Scholar_Andrew]

I've just started experiencing this as of the time I'm typing this. Really disruptive to trading. Going to try @BuzzBomb8's suggestion.

20 hours ago, BuzzBomb8 said:

Until DE fixes this, you can get rid of this by going into your options > system> turn off cross platform play.

[Waeleto]

Started experiencing this as well and now i can barely do any trades or get a full party for a steel path run, hope they fix it soon.

[Scholar_Andrew]

1 minute ago, Waeleto said:

Started experiencing this as well and now i can barely do any trades or get a full party for a steel path run, hope they fix it soon.

BuzzBomb8's solution worked for me!

22 hours ago, BuzzBomb8 said:

Until DE fixes this, you can get rid of this by going into your options > system> turn off cross platform play.

[AenHim]

Same issue here BUT when trying to invite people that replied to my Recruiting topics.
All ended up with "given username does not exist" error.
(I have not tried to buy anything from WM lately but I do think your issue is closely related)

Workaround 1) for invites (tested OK) = send friend invite and invite from friends list.
Workaround 2) for invites (tested OK) =  turn OFF Cross Play in System Settings.

Assuming the above workarounds might help you as well, however, attention, having Cross Play turned OFF messes up the Recruiting chat badly :D
I am guessing it reduces the list to only people that have Cross Play OFF so it's almost dead :D

To summarize:
Cross Play ON = invites broken
Cross Play OFF = invites work only for the player having it OFF
Cross Play OFF = messed up chat(s?)

 

Edited October 1, 2022 by AenHim

[Ambroshus]

Yeah I have the same thing, but reversed. No one can invite me to there squad cause it says "username doesnt exist" and resetting the game doesnt work either. I think it's because of the crossplay testing f ing it up. the error only used to show up when it's around daily reset and the people havnt collected there login reward yet.

Edited October 1, 2022 by Ambroshus

[DismalPanda]

6 hours ago, AenHim said:

To summarize:
Cross Play ON = invites broken
Cross Play OFF = invites work only for the player having it OFF
Cross Play OFF = messed up chat(s?)

Yep same here. Incredibly frustrating, basically can't join Recruiting squads or Trade due to this problem.

I have learned a workaround from other players that doesn't require changing the Cross Play setting. When inviting someone via chat go to their profile via the chat and use the invite button there.

Edited October 2, 2022 by DismalPanda
workaround

[Renzey]

While turning off Cross-Platform play seems to work, it produces another issue that decimates your chat channels. I noticed Recruiting chat in particular halve in population when the option is turned off, only to return to full activity when turning the option back on.

Whatever piece of code was stepped on created a lot of secondary effects here.

[Symbiont]

ever since the cross play first public test, which was a short test, this error happened. sometimes the bug clears, but mostly it does not.

this is game breaking

hope it get fixed before 5 oct and the influx of players are online

Edited October 2, 2022 by symisz

[Kmykzy]

Yea, seems like testing things on the live build w/o the option to rollback wasn't a very good ideea, these are just the two latest examples I remembered to screenshot after it happened a few times.

From what I've seen so far, this happens ~30% of the time.

Spoiler

 

 

[RobotSpartan]

came here because i've been having this exact issue every time i try and trade. 

Trying AenHim's suggestion and turned off xplay, and if that fails will also try DismalPanda's suggestion and edit this comment with the results

 

EDIT: Can confirm disabling xplay in options > system > network made it work!

Can also confirm inviting via their profile also works as a workaround

Edited October 3, 2022 by RobotSpartan
Update