CephalonKira Posted July 10, 2018 Share Posted July 10, 2018 (edited) Hey guys, I am MR25 player,who had pretty much everything,but few days ago my account was vandalized when I left my PC unattended,and I all my warframes and weapons were sold for credits. Some of them have atleast 5 formas.I have already submitted a ticket,but unsure if I will ever get them back. Posting this to ask if anyone else had similar experience and how did support helped you. When I logged in yesterday,I have gotten the plat discount of 75%,was thinking about buying plat and reacquire everything that i have lost. Or should I wait until support responds to my ticket? -Edit- Since some of you questioned how it got "vandalized". Spoiler It was my last day in college,I had to grab a drink so left my laptop with the game running (yes I know it was stupid) just for 10 minutes.There were lots of guys around,and most of them play warframe as well.I am not fond of everyone,so one of them might took the chance.When I got back,I just closed the game and left. I only realized I have lost my stuff,when I got back home. Edited July 10, 2018 by iNode Link to comment Share on other sites More sharing options...
LynxThe1st Posted July 10, 2018 Share Posted July 10, 2018 Wait. How did it get 'vandalized'? A friend got onto your WF acc and did that stuff? What... Link to comment Share on other sites More sharing options...
Genitive Posted July 10, 2018 Share Posted July 10, 2018 You should wait until support responds. They should be able to restore your items. You will just have to wait, it can take some time for the support to reach your ticket. Link to comment Share on other sites More sharing options...
-Krism- Posted July 10, 2018 Share Posted July 10, 2018 (edited) So you left your PC & someone just sold everything you had? As sad as it sounds, it's your fault for letting your session while being away, I don't know if the support can help you with that, especially for the formas, at least you've submitted a ticket, you just have to wait for their response now :/ EDIT: Maybe they have some kind of "history" for our accounts? Edited July 10, 2018 by Xenox_Ilz-ot Link to comment Share on other sites More sharing options...
CephalonKira Posted July 10, 2018 Author Share Posted July 10, 2018 I left the game running in my laptop went out to take care of something,I know its stupid but didn't saw this coming. Went I got back I didn't realize anything,just closed the game and went back home from College.When I got back home and once get back in the game I realized most of my stuffs were gone. Link to comment Share on other sites More sharing options...
(PSN)LeBlingKing Posted July 10, 2018 Share Posted July 10, 2018 I've never had an issue like this because none of my friends play Warframe. 😢 Link to comment Share on other sites More sharing options...
CaldrinAlanor Posted July 10, 2018 Share Posted July 10, 2018 Don't give up hope! A few months ago, my Vectis Riven just disappeared, didn't know what happened, and sent a ticket to figure out what has happened. Support replied within a day, stating, I sold it accidently, but could restore it to it's previos state with ease. They just asked me to pay more attention in the future, when I dissolve my mods. So I guess, they have some sort of history for transactions made on your account, and if this is the case, they should be able to restore your lost stuff. On the other hand, it's a bit serious that ALL your stuff is gone, don't know if they can and/or will a complete reset for that many items. Anyway good luck with it! Link to comment Share on other sites More sharing options...
(PSN)N7_Dredgen Posted July 10, 2018 Share Posted July 10, 2018 I think contacting support was the worst thing because now you've straight up admitted to them somebody used your account which is against TOS, whether you "allowed" it or not. You'll probably sooner see a ban than a fix. Link to comment Share on other sites More sharing options...
(PSN)N7_Dredgen Posted July 10, 2018 Share Posted July 10, 2018 (edited) 2 minutes ago, CaldrinAlanor said: Don't give up hope! A few months ago, my Vectis Riven just disappeared, didn't know what happened, and sent a ticket to figure out what has happened. Support replied within a day, stating, I sold it accidently, but could restore it to it's previos state with ease. They just asked me to pay more attention in the future, when I dissolve my mods. So I guess, they have some sort of history for transactions made on your account, and if this is the case, they should be able to restore your lost stuff. On the other hand, it's a bit serious that ALL your stuff is gone, don't know if they can and/or will a complete reset for that many items. Anyway good luck with it! I highly doubt the same thing will fly for the countless items an MR25 has. There's no way it could be an accident. An accident is 1 item - not an entire accounts worth - that's intention. Edited July 10, 2018 by (PS4)lagrue Link to comment Share on other sites More sharing options...
Defion Posted July 10, 2018 Share Posted July 10, 2018 (edited) 22 minutes ago, iNode said: I am MR25 player,who had pretty much everything,but few days ago my account was vandalized when I left my PC unattended Best thing to do is waiting for support or pm a DE staff. Edited July 10, 2018 by Defion Link to comment Share on other sites More sharing options...
CephalonKira Posted July 10, 2018 Author Share Posted July 10, 2018 2 minutes ago, CaldrinAlanor said: Don't give up hope! A few months ago, my Vectis Riven just disappeared, didn't know what happened, and sent a ticket to figure out what has happened. Support replied within a day, stating, I sold it accidently, but could restore it to it's previos state with ease. They just asked me to pay more attention in the future, when I dissolve my mods. So I guess, they have some sort of history for transactions made on your account, and if this is the case, they should be able to restore your lost stuff. On the other hand, it's a bit serious that ALL your stuff is gone, don't know if they can and/or will a complete reset for that many items. Anyway good luck with it! Thanks,I am just worried since its like 200+ items.. Link to comment Share on other sites More sharing options...
Zyneris Posted July 10, 2018 Share Posted July 10, 2018 1 minute ago, iNode said: Again let me clarify. I have two options here Make use of the platinum discount before it expires,at least i will able to get back half of the vaulted prime stuff. -OR- Wait until the support responds,if they helped me to get back the items then I don't have to waste the plats,but not sure if they would.Thus asking others who might have faced similar issue as mine,If chances of getting back the items are high,then i would just have to wait,otherwise I will buy the platinum and start working on getting back the items by myself. Wait until you have heard back from support. You don't know what their plans are and purchasing new items could be some kind of conflict. Sadly, just be patient and see what happens. Link to comment Share on other sites More sharing options...
BiancaRoughfin Posted July 10, 2018 Share Posted July 10, 2018 I am sure [DE] will get your account fixed. Its just a matter of finding a backup of your user data from a day before it was messed around with and replacing the existing data on the server. In the meanwile i would suggest you refraining from playing the game or doing anything that could count as further loss or prevent them from working on your account. Link to comment Share on other sites More sharing options...
CephalonKira Posted July 10, 2018 Author Share Posted July 10, 2018 Just now, Zyneris said: Wait until you have heard back from support. You don't know what their plans are and purchasing new items could be some kind of conflict. Sadly, just be patient and see what happens. Yeah that makes sense,thanks Zyneris. Link to comment Share on other sites More sharing options...
Vanille Posted July 10, 2018 Share Posted July 10, 2018 1 minute ago, iNode said: Thanks,I am just worried since its like 200+ items.. They have logs for a reason. It might just take a while because it's a lot of items to check for them, not the typical "I sold X item accidentaly, please restore it". In most extreme case, they could always rollback your account to before it happened. Link to comment Share on other sites More sharing options...
Zyneris Posted July 10, 2018 Share Posted July 10, 2018 Just now, BiancaRoughfin said: I am sure [DE] will get your account fixed. Its just a matter of finding a backup of your user data from a day before it was messed around with and replacing the existing data on the server. In the meanwile i would suggest you refraining from playing the game or doing anything that could count as further loss or prevent them from working on your account. @iNode I agree with this for sure! And happy to help :) Link to comment Share on other sites More sharing options...
(PSN)Tactless_Ninja Posted July 10, 2018 Share Posted July 10, 2018 Sending positive energy your way fam. :3 Link to comment Share on other sites More sharing options...
NovusNova Posted July 10, 2018 Share Posted July 10, 2018 All you can do is wait for support to get back to you and work with them to find out what has transpired. Posting on the forums won't speed up Support's response time. Link to comment Share on other sites More sharing options...
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