[DE]Taylor Posted March 14, 2019 Share Posted March 14, 2019 (edited) Hi Tenno, If you have purchased any TennoGen skins from the recent TennoGen Round 15 update, you might have noticed you're missing the helmets. The team is aware of the issue, and we will rectify the problem ASAP! Additionally, those of you who purchased the Aures Diadem, it will be fixed to be set up in the Facial Accessory slot instead of the Eye Accessory slot, as the creator intended. We're so sorry for the mix-up here, thanks for your patience as we get this sorted! EDIT: We have updated the items to give the helmets as of 5:46PM ET, but if you purchased those items before that time, we are running a script that should return the missing helmets. Please stay tuned to this thread for more information about when that script will run, and when it has been completed. EDIT 2: The script has run its course, and all skins should be helmet-less no more! Edited March 14, 2019 by [DE]Taylor added edit 2 3 Link to comment Share on other sites More sharing options...
Shadow8600 Posted March 14, 2019 Share Posted March 14, 2019 Oh good, I was worried for a second and came to make a thread. Thanks, Taylor! Link to comment Share on other sites More sharing options...
--LA--Vengeance Posted March 14, 2019 Share Posted March 14, 2019 Was about to report missing Garuda helmet, but u work fast! Thanks, can't wait to use it Link to comment Share on other sites More sharing options...
wizardeiges Posted March 14, 2019 Share Posted March 14, 2019 Where is the rest of Aures Diadem ? the only reason why I even wanted to buy it was because of the headwings you can see in its steam workshop listing. Is it not having the wings a bug? because I'm not interested in buying it unless it's what it shows up as on its steam workshop listing,been waiting months for this thing.. Link to comment Share on other sites More sharing options...
Rin-senpai Posted March 14, 2019 Share Posted March 14, 2019 @wizardeiges i don't have idea, how i can offend you and do not get punished for it... so i just try answer it in that style.... this is diadem https://steamcommunity.com/sharedfiles/filedetails/?id=1535304359this is a earring-wing https://steamcommunity.com/sharedfiles/filedetails/?id=1504352519 u know what happening? if not i repeat this is diadem https://steamcommunity.com/sharedfiles/filedetails/?id=1535304359this is a earring-wing https://steamcommunity.com/sharedfiles/filedetails/?id=1504352519 they are a two different parts of appearence items, diadem is in game, eaaring dont have luck... now u realize that? Link to comment Share on other sites More sharing options...
Shadow8600 Posted March 14, 2019 Share Posted March 14, 2019 @[DE]Taylor If the script is completed, I just re-logged, and still don't have my Rhino Ion Helmet. Link to comment Share on other sites More sharing options...
Scrale Posted March 14, 2019 Share Posted March 14, 2019 2 minutes ago, Shadow8600 said: @[DE]Taylor If the script is completed, I just re-logged, and still don't have my Rhino Ion Helmet. Same here, same skin. 1 Link to comment Share on other sites More sharing options...
[DE]Taylor Posted March 14, 2019 Author Share Posted March 14, 2019 Meg seems to have the same issue. Will investigate! Sorry about that! 1 Link to comment Share on other sites More sharing options...
Shadow8600 Posted March 14, 2019 Share Posted March 14, 2019 2 minutes ago, [DE]Taylor said: Meg seems to have the same issue. Will investigate! Sorry about that! Don't know if it's relevant, but also can't see any of the new Tennogen items for the operator. Link to comment Share on other sites More sharing options...
Zagrn Posted March 14, 2019 Share Posted March 14, 2019 I still don't have the Rhino Ion Helm either. Link to comment Share on other sites More sharing options...
Zagrn Posted March 14, 2019 Share Posted March 14, 2019 It also doesn't seem that Garuda's talons change. They are clearly her basic talons. Link to comment Share on other sites More sharing options...
wizardeiges Posted March 14, 2019 Share Posted March 14, 2019 (edited) Rhino skin and ivara look cool! Edited March 15, 2019 by wizardeiges Link to comment Share on other sites More sharing options...
GrimMonarch Posted March 14, 2019 Share Posted March 14, 2019 Rhino Ion has appeared for me! Link to comment Share on other sites More sharing options...
Scrale Posted March 14, 2019 Share Posted March 14, 2019 3 minutes ago, GrimMonarch said: Rhino Ion has appeared for me! Likewise, thank you for resolving the issue so promptly. Link to comment Share on other sites More sharing options...
Shadow8600 Posted March 14, 2019 Share Posted March 14, 2019 Can confirm helmet shows up, as well as operator accessories. Thank you! Link to comment Share on other sites More sharing options...
anoobich Posted March 15, 2019 Share Posted March 15, 2019 Sadly, Saryn's helmet did not appear as of yet. Link to comment Share on other sites More sharing options...
arthatros11 Posted March 15, 2019 Share Posted March 15, 2019 my rhino ion helmet still didnt come for me Link to comment Share on other sites More sharing options...
Circle_of_Psi Posted March 15, 2019 Share Posted March 15, 2019 (edited) 12 hours ago, [DE]Taylor said: Hi Tenno, If you have purchased any TennoGen skins from the recent TennoGen Round 15 update, you might have noticed you're missing the helmets. The team is aware of the issue, and we will rectify the problem ASAP! Additionally, those of you who purchased the Aures Diadem, it will be fixed to be set up in the Facial Accessory slot instead of the Eye Accessory slot, as the creator intended. We're so sorry for the mix-up here, thanks for your patience as we get this sorted! EDIT: We have updated the items to give the helmets as of 5:46PM ET, but if you purchased those items before that time, we are running a script that should return the missing helmets. Please stay tuned to this thread for more information about when that script will run, and when it has been completed. EDIT 2: The script has run its course, and all skins should be helmet-less no more! Garuda is missing her claws from the TennoGen Skin! Garuda Successor Skin by prosetisen, has claws that match her skin, but it's not given to you when you buy it, can we get a fix, please? https://imgur.com/a/68XCgIr Image's for clarity Note: How Skin is new, but claws remain the same (Default/Random Colors) Edited March 15, 2019 by Circle_of_Psi Added more Details Link to comment Share on other sites More sharing options...
chaotea Posted March 15, 2019 Share Posted March 15, 2019 Just Bought Rhino Ion myself, no helmet there. Link to comment Share on other sites More sharing options...
Solid_Saber Posted March 15, 2019 Share Posted March 15, 2019 Bought Saryn's skin and still hasn't got the helmet, hope for you to fix it ASAP 🙂 Link to comment Share on other sites More sharing options...
LunarRush Posted March 15, 2019 Share Posted March 15, 2019 Yep, still no Saryn's helmet and no Garuda's claws. Link to comment Share on other sites More sharing options...
kyori Posted March 15, 2019 Share Posted March 15, 2019 Does anyone with the new Mesa skin can equip the new helmet onto Mesa Prime's body? Link to comment Share on other sites More sharing options...
iNemeq Posted March 15, 2019 Share Posted March 15, 2019 Want to echo the missing Garuda Claws for visibility! Thanks for fixing the helmets so far ❤️ Link to comment Share on other sites More sharing options...
AminusTek Posted March 16, 2019 Share Posted March 16, 2019 BOTL Saryn Helmet is still missing... Link to comment Share on other sites More sharing options...
FaeliecanSagus Posted March 17, 2019 Share Posted March 17, 2019 @[DE]Taylor are returns going to be allowed for those who purchased the Aures Diadem? I sent a support ticket after the hotfix yesterday and haven't heard back yet. Link to comment Share on other sites More sharing options...
![[DE]Taylor](http://content.invisioncic.com/Mwarframe/monthly_2017_07/596ceb9b4e182_6FUC4s3(1).thumb.png.7045d25fc7b057c70ddcffe14cd1f43e.png)
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