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Can’t Log Into Original Warframe Forum Account *OFFICIAL REPLY GIVEN*


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4 hours ago, (XBOX)TheWayOfWisdom said:

@UnstarPrime Good news. There's an option in https://www.warframe.com/user to choose which account to use for forum post now.

Just select which one you want to use, relog, and you'll have the account you want on the forums.

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I had just stumbled upon this myself yesterday and was planning to make a post about it!  Thanks for sharing it with me!

One thing I found that's worth noting is that it only seemed to work if I logged on from the forums; logging in from the main Warframe page didn't seem to update to the newly specified platform.

I still haven't checked whether this gives access to support tickets as well, but hopefully it does.

It's a shame that they haven't found a way to merge the accounts (now that I have hundreds of posts on this new account that someone might reply to) but credit where credit is due: at the very least, this is massive step in the right direction!

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Hi Tenno!

Good spot on the setting on the Account Management page. While the ability to swap profiles is available, I want to caution the use of the feature as we iron out a few rough edges and potential sticking points in the process.

I understand my warning may not dissuade everyone, so I’ll also post some instructions here to help you avoid the aforementioned rough edges as much as possible. Steps 3 and 4 are both vitally important, even if they don’t seem like they are. Follow them exactly. Use the Forums, not the main site for these steps.

  1. Go to https://warframe.com/user
  2. Select the platform profile you want to use for the Forums from under the ‘Forum Account Selection’ category. Confirm your choice.
  3. Go to https://forums.warframe.com and sign out. If you receive an error message, try to sign out again until you do not receive one.
  4. Go back to https://forums.warframe.com and ensure you are signed out. If you are not signed out, keep trying until you are.
  5. Sign back in.

You should see the profile icon and username for the platform you selected in the top right corner.

Please Note: There is a separate bug (also one of those rough edges) that can sometimes present you with a “Complete your Profile” page. If you receive this bug, follow these steps:

  1. Go to https://warframe.com/
  2. Sign out
  3. Go to https://forums.warframe.com/ - confirm you are logged out. If you skip this step, the process will not work.
  4. Sign back in

These steps should clear up the bug. If they do not, try switching to another platform profile and following the steps again.

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21 minutes ago, [DE]Juice said:

Hi Tenno!

Good spot on the setting on the Account Management page. While the ability to swap profiles is available, I want to caution the use of the feature as we iron out a few rough edges and potential sticking points in the process.

I understand my warning may not dissuade everyone, so I’ll also post some instructions here to help you avoid the aforementioned rough edges as much as possible. Steps 3 and 4 are both vitally important, even if they don’t seem like they are. Follow them exactly. Use the Forums, not the main site for these steps.

  1. Go to https://warframe.com/user
  2. Select the platform profile you want to use for the Forums from under the ‘Forum Account Selection’ category. Confirm your choice.
  3. Go to https://forums.warframe.com and sign out. If you receive an error message, try to sign out again until you do not receive one.
  4. Go back to https://forums.warframe.com and ensure you are signed out. If you are not signed out, keep trying until you are.
  5. Sign back in.

You should see the profile icon and username for the platform you selected in the top right corner.

Please Note: There is a separate bug (also one of those rough edges) that can sometimes present you with a “Complete your Profile” page. If you receive this bug, follow these steps:

  1. Go to https://warframe.com/
  2. Sign out
  3. Go to https://forums.warframe.com/ - confirm you are logged out. If you skip this step, the process will not work.
  4. Sign back in

These steps should clear up the bug. If they do not, try switching to another platform profile and following the steps again.

I was able to login as (MOB)Voltage (my iOS account) on the Forums, but how would I go about changing the glyph on there if the accounts are linked? I am going to stick with my PC Forums account of course (I was just testing the feature), but curious how the glyphs work. Thanks!

The "Tenno VIP East Glyph" is also not on the Forums:clem:

Cheers.

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  • 2 weeks later...

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did not see any notification for this but was told by some others, verified and checked and seems to have some "delay" but it does seem to work

some have noted instant change after sign out and in 

please note in my case it took 10 + min for it to "swap" but seems to have restored my account forums side , i know quite a few waiting on this feature so im posting about it 

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I noticed that too, but as I haven't seen any notification neither, I thought it was there from the beginning.

I don't know when this feature started, but it's very useful because, since I linked all my wccounts, I was unable to make feedback on Nintendo Switch subforums. With this feature, I can change from one Forum Account to another and write feedback on the corresponding subforums.

Capture-d-cran-2024-05-02-133045.png

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