(All Platforms) The Missing Nekros Prime Twitch Drop from TennoLive 2019 - Script Complete

[Nibelhim]

10 minutes ago, (PS4)tUrban_tim said:

I didn't either of the drops. Does this mean I will get nothing?

We all get nothing. But according to support, our feedback will fix the issue of twitch and warframe not syncing. 

Which is why I hope that lotus ephemera will be back in the future since it appears we wont get anything but a thanks from DE for watching their stream

[(PSN)tUrban_tim]

1 minute ago, Nibelhim said:

We all get nothing. But according to support, our feedback will fix the issue of twitch and warframe not syncing. 

Which is why I hope that lotus ephemera will be back in the future since it appears we wont get anything but a thanks from DE for watching their stream

I'm going to curl into a ball and cry now

[sonicowoDX]

I haven't received my Nekros Prime and watched the entire thing

[(PSN)NextDEV]

I got the Ephemera but no Nekros Prime 😢 but my little brother he got the Ephemera and Nekros Prime although we watched Twitch at home at the same time.

Thanks [DE]  for solving this problem.

[.macie2]

I was watching on twitch and mixer to make sure i got the drops...what happened. Nekros Prime - probably from mixer,  no ephemera.

[hibiki9527]

I watched with my account linked and received nothing. This doesn't help me.

[(PSN)ramensmoker420]

Watched stream from 6 pm-7:25 EST (Stream end) didn't get ephemera or Nekros so will i get him? My twitch username is portalgunner96 if it helps. I also watched it on my PS4.

[Hoangkimvu_isme]

i was watching tennocon with my account linked but still didn't get any

[(PSN)Spartacus0069]

I also did not receive Either reward despite watching the whole thing and commented

[(PSN)ZAF_COG]

I was one of the people that got the Ephemera but never got my Nekros. Glad to know something is being done about this

[(XBOX)Halochief7203]

What if you only watched the live show and still didn't get it? 

[(PSN)ZAF_COG]

You had to have watched 30 minutes of the stream from 6pm est to 7pm est to get Nekros. If you didn't get the Ephemera earlier in the day, you should have gotten both at once.

[IkarusThg]

But I watched the whole Tennocon and did not get any of the two items, so does it mean I'm not getting anything? this is going to be a disappointment.
I'm really getting tired of this.

[Nibelhim]

16 minutes ago, (PS4)ZAF_COG said:

You had to have watched 30 minutes of the stream from 6pm est to 7pm est to get Nekros. If you didn't get the Ephemera earlier in the day, you should have gotten both at once.

There are some people who watched the 30 minutes tennocon between 11 and 6 and got nothing and some who watched between 6 and 7 and got nothing and some who watched both and got nothing. accounts were linked, chatted in chat, etc.

[(PSN)ZAF_COG]

1 minute ago, Nibelhim said:

There are some people who watched the 30 minutes tennocon between 11 and 6 and got nothing and some who watched between 6 and 7 and got nothing and some who watched both and got nothing. accounts were linked, chatted in chat, etc.

Ik, somebody in my clan never got the ephemera and isn't very happy about it

[Nibelhim]

1 minute ago, (PS4)ZAF_COG said:

Ik, somebody in my clan never got the ephemera and isn't very happy about it

I'm one of those people. Its frustrating because we are getting canned responses which answer nothing. If you ask if they are going to try to fix the problem, you get a vague response saying that nothing.

[(PSN)ZAF_COG]

1 minute ago, Nibelhim said:

I'm one of those people. Its frustrating because we are getting canned responses which answer nothing. If you ask if they are going to try to fix the problem, you get a vague response saying that nothing.

Twitch drops have always been kinda troublesome and glitchy but I haven't seen it get this bad before. Hopefully we'll hear something about the ephemera soon.

[Nibelhim]

On 2019-07-12 at 5:31 PM, [DE]Danielle said:

As the Warframe team has been unwinding from TennoCon and catching up with post-July 6th happenings, we have seen reports rolling through that indicated something was fishy (team)  with the TennoLive Nekros Prime drop. 

There were over 600,000 drops delivered to your very inboxes over the course of TennoCon! A truly impressive number of free goods sent to participating Tenno watching from home, but we found a discrepancy between successful deliveries of the Lotus Ephemera vs. Nekros Prime. 

We did some digging to come up with a solution (to send out even more free stuff, because 600,000 drops just isn’t enough let’s be honest), which we’ve laid out below:

What we know: 

• The Lotus Ephemera drop was earnable by watching any Main Stage panel at TennoCon for 30 consecutive minutes (drop ended at 5:59 p.m. ET) 
• The Nekros Prime drop (including free Warframe slot!) was earnable by watching TennoLive for 30 consecutive minutes (between 6 p.m. and 7 p.m. ET). 

After investigating several accounts from Tenno who had reported the case of the missing Nekros Prime, we discovered a pattern. The majority of Tenno who had successfully received the Lotus Ephemera drop somehow did not also receive the Nekros Prime drop during TennoLive. 

There was some added confusion when we announced that all the drops had successfully been delivered when that was not the case for those Tenno who had the Lotus Ephemera, but not their free Nekros Prime. We apologize for the confusion and thank you for your reports. We quite honestly could not have figured this out without the evidence you provided by simply posting about the issue!

What you can expect: 

We will be running a script on Monday, July 15th once everyone is back from the weekend that will send an inbox message to accounts across all Platforms that fit the following criteria: 

• Successfully received the Lotus Ephemera via inbox. 
• Did not receive Nekros Prime (and free Warframe slot). 

These accounts will be given Nekros Prime. This method has been chosen because it accounts for the biggest error pattern we’ve seen from players in the forums: they know their link worked due to receiving Lotus Ephemera, but they did not receive Nekros Prime despite watching! 

We’ll update this thread once the script has started. Thank you all for being a part of TennoCon 2019! 

Do we have any news about people with missing Lotus Ephemera?

[(XBOX)LuckyHyperion95]

En 12/7/2019 a las 16:31, [DE]Danielle dijo:

As the Warframe team has been unwinding from TennoCon and catching up with post-July 6th happenings, we have seen reports rolling through that indicated something was fishy (team)  with the TennoLive Nekros Prime drop. 

There were over 600,000 drops delivered to your very inboxes over the course of TennoCon! A truly impressive number of free goods sent to participating Tenno watching from home, but we found a discrepancy between successful deliveries of the Lotus Ephemera vs. Nekros Prime. 

We did some digging to come up with a solution (to send out even more free stuff, because 600,000 drops just isn’t enough let’s be honest), which we’ve laid out below:

What we know: 

• The Lotus Ephemera drop was earnable by watching any Main Stage panel at TennoCon for 30 consecutive minutes (drop ended at 5:59 p.m. ET) 
• The Nekros Prime drop (including free Warframe slot!) was earnable by watching TennoLive for 30 consecutive minutes (between 6 p.m. and 7 p.m. ET). 

After investigating several accounts from Tenno who had reported the case of the missing Nekros Prime, we discovered a pattern. The majority of Tenno who had successfully received the Lotus Ephemera drop somehow did not also receive the Nekros Prime drop during TennoLive. 

There was some added confusion when we announced that all the drops had successfully been delivered when that was not the case for those Tenno who had the Lotus Ephemera, but not their free Nekros Prime. We apologize for the confusion and thank you for your reports. We quite honestly could not have figured this out without the evidence you provided by simply posting about the issue!

What you can expect: 

We will be running a script on Monday, July 15th once everyone is back from the weekend that will send an inbox message to accounts across all Platforms that fit the following criteria: 

• Successfully received the Lotus Ephemera via inbox. 
• Did not receive Nekros Prime (and free Warframe slot). 

These accounts will be given Nekros Prime. This method has been chosen because it accounts for the biggest error pattern we’ve seen from players in the forums: they know their link worked due to receiving Lotus Ephemera, but they did not receive Nekros Prime despite watching! 

We’ll update this thread once the script has started. Thank you all for being a part of TennoCon 2019! 

I watch all the stream with my twitch account and I don't get anything, what can I do?

[(PSN)neatoright]

So basically, if you got the lotus ephemera you'll get Nekros Prime. I was a little confused by the wording.

[(XBOX)STK l JHONNY2K]

I play in Xbox one, i take The ephemera but not nekros prime, so were send ????

[(NSW)patodsgn]

YAY!!! I will look forward to this Monday.

thanks DE!

[VoidWraith]

I had some confusion about the lotus ephemera so missed out on it. At least I got a free warframe slot out of it (nekros prime).

[(PSN)KiraValon]

I watched the stream, uninterrupted, from 4PM to the end at 7PM, and haven't got my Lotus Ephemera yet. My fiancee watched at the exact same times as me, and got the ephemera, but not Nekros Prime. We both made doubly sure that we had our twitch and warframe accounts linked. Will I be getting the ephemera and Nekros Prime as well, or am I basically going to be forgotten about?

[(PSN)jerntiff]

I too did not get either drop and watched everything from 11:10 am until about 7:15 PM. I  am on the ps4 username in jerntiff. My wife got her lotus emph but not the nekros drop also ps4 username tiffnjer. I know jerntiff link works got some of the drops from other streams but sometimes it doesn't worm missed a few earlier drops. Thank you btw love the game great work DE.