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An Update on TennoCon 2020 Twitch Drops


[DE]Rebecca

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Still yet to receive my drops, support is probably swamped right now and the system is probably still a little backlogged, so ill wait, in the mean time ill fix the link between my twitch and warframe account, if i see a post in the future that states all drops have been delivered and i have not yet receive mine still, then i will recontact support for assistance

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2 hours ago, [DE]Rebecca said:

 

@[DE]Rebecca Tell the interns that the script needs editing to add hydroid prime, even for those that had him previously before tennocon, because it currently skips anyone that already had him. Otherwise Ill have to file a ticket, as will thousands of others...

As for the missing Necromech... and everything else....

GIFT OF THE LOTUS ALERTS !!!

Idk why important drops are still left to twitch RNG when GOTL alerts have been a staple and reliable way to get rewards since 2013!

Thought DE wouldve learned after the Ash Prime, Nekros Prime, Lotus Ephemera, etc, twitch-drop-flub-ups past few years... not a reassuring sign of quality studio and community management at all 🤪

 

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2 hours ago, (PS4)RWalls91 said:

What about Hydroid? Seems players who owned a hydroid before tennocon aren't getting a new one added to their inventory. If this is the case so be it, just would like some clarification if possible. Thanks 🙂

Definitely not. Hydroid Prime is in my inventory since his release, still got another one after watching Tennolive. The delay took about 4 days.

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4 minutes ago, Xaero said:

Definitely not. Hydroid Prime is in my inventory since his release, still got another one after watching Tennolive. The delay took about 4 days.

There talking about the script not giving them another hydroid prime when they own one already, same thing happened to me only got 1 hydroid still from the script.

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4 minutes ago, Xaero said:

Definitely not. Hydroid Prime is in my inventory since his release, still got another one after watching Tennolive. The delay took about 4 days.

Youre on PC though and I havent received a hydroid prime, much like EVERYONE ELSE on ps4 that had a hydroid p already before tennocon and thus was marked ineligible to get one as a reward, even after the 4 day delay, even after this "script fix"

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I submitted a support ticket about this, because I did not get the Hydroid Prime Twitch drop even though I did watch the TennoLive stream all the way from beginning to end.

I DID get the Athodai drop from watching the earlier TennoCon streams in my inbox, but I still have not gotten Hydroid Prime, the Necramech statue and Lemnas Staff skin, even though they say that scripts have been run to fix this. 
 

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PC player, haven't received items yet. Received Hydroid Prime during TennoCon, still missing Athodai, Necramech statue, and Lemnas Staff skin. Tried disconnecting and reconnecting my Twitch account and nothing happened either.

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14 hours ago, [DE]Rebecca said:

Tenno!

With TennoCon behind us, we can safely say we had our most successful Twitch Drops campaign to date. We sent out over 740,000 Twitch drops - but that hasn’t stopped over 10,000 tickets from coming in! We aim to implement generous measures to resolve these cases.


We are doing a script to reward the following:

Anyone who logged in to Warframe on TennoCon day will receive Hydroid Prime, Necramech statue, Lemnas Staff skin, and the Athodai hand cannon if it was missing

As of now, this Script is partially complete and will require more work!

1:30 PM ET Update:
The script is finished on PC and was complete in two steps.
The first step
gave the items, the second step gave the items their needed Slot, Helmet, Reactor, or Catalyst as a repair.

We are moving onto Console Scripting now. 

3:00 PM ET Update:
All Consoles have had their Scripts completed. 

Thank you everyone for your patience, as of now, anyone who logged in to Warframe on TennoCon day will receive Hydroid Prime, Necramech statue, Lemnas Staff skin, and the Athodai hand cannon if it was missing

8:20 PM ET UPDATE:
We found a new issue regarding the Nechramech statue that we are working on, as well as doing a final audit. Expect more news tomorrow!

To prevent future errors, even if you believe it is connected properly or has worked previously, if you had a missing Hydroid or Athodai hand cannon we STRONGLY recommend you un-link all your Twitch and Warframe accounts then re-link ONE and ONLY ONE Twitch account to your Warframe account.  Switching back and forth between accounts on either end is a regular cause of errors. Changing your Twitch password can also cause a loss of stored account credentials, and will require you to re-establish the link to Warframe through our website under Account Settings.

To properly re-link your account please do the following:
1. Unlink your Twitch and Warframe accounts via https://www.warframe.com/twitch/unlink_action
2. Disconnect Warframe from Twitch via https://www.twitch.tv/settings/connections. Scroll down to "Other Connections" and select "Disconnect"
3. Reconnect your Twitch and Warframe account following the instructions on https://twitch.amazon.com/prime/loot/warframe
4. Verify your account has been successfully connected via https://www.warframe.com/user
Thanks, Tenno! 


P.S Athodai will be back in the future, it is not exclusive to this event!

 

 

What if I watched twitch but was unable to login to warframe? I watched on mobile, still nothing at all.

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1 hour ago, (NSW)Gamer-Steve said:

Which ticket items?

Twitch prime doesn't have anything to do with the Athodai, Hydroid p, the staff skin or Necramech Statue. Same thing for the Tennotrivia things.

In the re-link instructions, they've said to go to the prime page to link it. Was just wondering if it can be linked like normal or if I'll have to do a free trial or something just to get my drops.

 

Quote: To properly re-link your account please do the following:
1. Unlink your Twitch and Warframe accounts via https://www.warframe.com/twitch/unlink_action
2. Disconnect Warframe from Twitch via https://www.twitch.tv/settings/connections. Scroll down to "Other Connections" and select "Disconnect"
3. Reconnect your Twitch and Warframe account following the instructions on https://twitch.amazon.com/prime/loot/warframe
4. Verify your account has been successfully connected via https://www.warframe.com/user

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