The Upcoming Corrections with Regal Aya: Next Steps

[[DE]Danielle]

Tenno,

Building a new economy is tough. Despite Prime Resurgence being a best-selling Vault debut, we are making changes to what was introduced yesterday in the Regal Aya Packs by adding Platinum. The changes we are making are a result of what you want to see from us as a Developer and what we want for ourselves: good monetization.

Our intentions were always good monetization, but we have some learnings we'd like to share regarding intentions and executions when building an adjacent economy:

We misunderstood what some players valued most in the prior Vault packs: Platinum. We stand by our initial reasoning that Regal Aya was a good value for players interested in flexibility, but we now better understand what other factors our players consider when making purchasing decisions. This value of player purchase flexibility was justified by the sales (as this is our best debut to date), but that honestly doesn't matter if there's still misalignment between us and players who want to support us.

"We want Platinum", said many.
"But these aren't Platinum packs", we'd think.

We don't want this event, which is aimed towards improving the Unvaulting system, to be held back by our misstep on pack value and our rigid (but well-intentioned) thinking in separating the Regal Aya and Platinum currencies. So, we have a change coming:

Platinum will be included in Regal Aya Packs. It will be retroactively given to those who have already purchased and added in as soon as possible for future purchases. A timeline for this will be provided shortly.

We are in the testing phase of this now thanks to our team.

The amounts will be:

• 3 Regal Aya: 200 Platinum
• 7 Regal Aya: 400 Platinum
• 15 Regal Aya: 1200 Platinum

These values were chosen to closely match the Prime Vault, while also accounting for the fact that these are re-purchasable whereas Prime Vaults are not.

The technical limitations related to how our offers are shown in different marketplaces are still in play for how a player will know they receive this Plat, but we will solve this over the coming months. So in many ways, it's an 'invisible' addition until all store-fronts can be synchronized (invisible in store, present in accounts that purchase). Until then, there will be inconsistent presentation across platforms, but the Platinum will be there. We thought it wasn't possible at the time of our last posting, but our team has worked wonders and was able to find a way.

We did not want the Premium currencies to overlap, but players do because of the value in our prior Prime Vault offerings. We are opting to adjust our stance for the benefit of the community at large who weighed in with perspectives and feedback that considered all factors. Those who chose to be toxic will be able to participate in this change thanks solely to the constructive feedback that occurred - toxicity is never tolerated or rewarded.'

Moving forward you will get more value on top of the much-desired flexibility. We apologize for any stress (thanks for those who kept the peace). See you around Varzia, Tenno!

---

2:30 PM ET Edit: All Platforms' Regal Aya Packs have been updated to include the above Platinum amounts! We are still working on the script component for all those who purchased before they were updated. 

5:00 PM ET Edit: We have started the script for all Platforms! 

To reiterate from the OP,  we are retroactively delivering Platinum to those who had purchased Regal Aya packs prior to the addition we made today! The amounts given are as follows: 

• 3 Regal Aya: 200 Platinum
• 7 Regal Aya: 400 Platinum
• 15 Regal Aya: 1200 Platinum

If you purchased multiple packs you will be receiving the total amount of Platinum per pack as you see above. You will be notified via in-game inbox that you have received your Platinum, and the amount that has been deposited into your account (as seen in the example image below!). 

We will let you know once all of the Platforms have completed their script run - it may take some time so we appreciate your patience. 

Thanks Tenno! 

5:06 PM ET Edit: And just like that the script has completed across all Platforms!

Edited November 17, 2021 by [DE]Danielle
Script done!

[Redd]

Thank you for this.

[Lazarow]

Great changes for money having people

[Drasiel]

Thank you!

[xKylesx]

Thanks a lot for listening to the feedback, even though a lot of people provided toxic criticism 

Edited November 17, 2021 by xKylesx

[(PSN)Shyuu-]

Hooray! Thank you for listening! And this is what makes me glad to support you guys <3

[(XBOX)Tru3 Canad1an]

Great Change! Thank you for listening to the community!

[Perfectly_Framed_Waifu]

4 minutes ago, [DE]Danielle said:

The amounts will be:

• 3 Regal Aya: 200 Platinum
• 7 Regal Aya: 400 Platinum
• 15 Regal Aya: 1200 Platinum

And with this change, the Regal Aya system is now an objectively better value proposition than the old Vault system.

Long live Regal Aya!

[GreyKestrel]

I thought the prices were fine as-is, but I appreciate you listening to the community even if I'm in the minority on the issue. And most of all, I'm sorry you had to deal with so much rage, bile, and sometimes outright personal attacks and racism.

Thank you for continuing to provide a fantastic game that gives a lot of fun to a lot of folks. 💖

[ZabaYaga]

Thank you, I'm sure a lot of people will sincerely appreciate that the team took this concern seriously and did not decide to wait for data to push through this change.

[PublikDomain]

Thank you.

Edited November 17, 2021 by PublikDomain
(You could've saved yourself a lot of bad PR doing this Friday, just sayin')

[BiancaRoughfin]

And me thinking i would be able to instead spend plat to buy Regal Ayas instead of getting more for directly buying them. :V

[Lessiem]

This is a good step on the right direction; im glad. Now, if you allow to us to buy accessories and such, directly from Varzia with platinum; will be a entirely success

[iXeri]

wowowowo

[Droghan]

Thank you DE for listening!! 

[Spark_Daddy]

Thank you! I mean that. It's good ya'll took into consideration what the community wants. 

Now, if only other feedback on many other things could be listened to.

[--TL--Sui]

Guess I'll be getting some packs after all, thank you

[(XBOX)C11H22O11]

That'll definitely help, I expect that change to give you a boost in sales

[Rachel_dArc]

It is things like this that make me support DE.  Even through the arguments in chat yesterday, I supported DE and their decisions.

This was not 'pay to win', it never was.  DE doesn't believe in 'pay to win'.

It was, like many other things a 'how much is your free time worth' question. And now, it very much continues to be so, but with more reward if you feel the need to speed things up.  There's nothing here (that provides benefits) that you can't get just by spending time playing. If you spend money, it's because you want things sooner. Perhaps you have only a little free time, and it would take far too long to get the things you want? Maybe (like me) you're a bit impatient, and like the shiny things now.

Nothing wrong with any of this.

Thanks, DE. I appreciate what you've done here. :)

[Mr_Unkn0wn]

Thank you 

 

[_Euphoria_]

In Digital Extremes we trust ^_^

[ChillyG27]

Now I only wish we could get some regional pricing like when buying the regular prime access through steam. Helps a lot with your third world players

[.Raf]

I am pleasantly surprised by this change, especially how quickly it occurred. Thank you for the prompt and reasonable response.

Also, I'm sorry there was a group of players who were resorting to ad hominem attacks on DE and especially on individual staff members. That's never okay.

[Ericronias7]

Wait are we trading plat for regal aya or getting plat when we buy regal aya?

[Krankle]

As a player who didn't have an issue with buying Regal Aya and had planned on it when items I wanted came into rotation, this has made me actually want to buy the Regal Aya earlier. Good move DE. I appreciate when companies listen to their customers.